Patient Service Representative - Oncology, Santa Monica

In this role, you will be reporting directly to the
Manager and providing direct support to the physicians and patients for assigned
primary and/or specialty care physicians. Major duties include but are not
limited to acting as a liaison for the
patients and physicians in the practice, assisting patients in accessing
service within the health system, facilitating communication with referring
physicians, referring patients to appropriate resources and providing follow-up
through telephone and EPIC/Care Connect.Qualifications

  • Skill in setting priorities which accurately reflect the
    relative importance of job responsibilities.
  • Ability to establish and maintain and productive working
    relationships with Faculty, Staff, Administration and patients from various
    social, cultural and economic backgrounds.
  • Ability to creatively integrate competing
    demands into a productive working environment.
  • Skill in verbal communications to clearly convey complex
    problems in both formal and informal situations.
  • Ability to interact diplomatically and sympathetically with
    a patient population in varying degrees of health.

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.