Manager, Ad Operations

Job Summary

Develops and implements activities that guide the direction of ad operations at the Walgreens Advertising Group. This is a cross-functional role which includes pre-planning ad sales support, ongoing ad management, ad campaign trafficking, tag management and optimization of all advertisement campaigns. Develops, evaluates, and improves advertising processes in order to improve day-to-day operations and efficiencies. Must have a keen understanding of ad tech and lead cross-functional project management.

Job Responsibilities

• Develops and executes operational activities that have moderate to significant impact on the direction of the specified functional area of eCommerce and/or the organization, and may include responsibilities in the area of Digital Merchandising, Operations, Photo, eHealth, User Experience, Strategy, or Marketing, such as:
• Developing the highly- complex or industry- approaches to strengthen the development of broad reaching programs/designs.
• Defining, deploying and institutionalizing functional area research approaches and related knowledge bases.
• Forecasting and assessing industry trends and their impact on designs and methods of the specified functional area.
• Establishing research guidelines, best practices and standards.
• Analyzing, summarizing and presenting results to functional teams and decision makers.
• Serving on the of the specified functional area team for strategically important initiatives.
• Developing programs that establish and enhance standards.
• Interpreting highly complex results and analyzing trends.
• Identifying and establishing relationships with internal/external partners.
• Performs as the subject matter expert for the specified functional area and may become actively involved, as required, to meet schedules and resolve problems highly complex in nature.
• Develops and highly complex programs that establish and enhance standards. Develops the specifications of highly complex projects and may perform as implementation project lead. Develops and implements improvements to processes, as necessary.
• Determines business approaches and/or develops major new technical tools.
• Shares highly complex information related to areas of expertise and/or to gain acceptance of new or enhanced business solutions. Evangelizes new ideas / solutions to gain acceptance from a wide range of audiences.
• Develops business approaches and new or enhanced processes.
• Guides and mentors a wide range of audiences. May provide subject matter expertise to the business. May participate in teaching and training members of the work team.

Basic Qualifications
  • Bachelor's degree and at least 6 years of experience in Merchandising, Marketing, eCommerce, Strategy, Healthcare, Analytics, Finance, and/or Operations OR High school / GED and at least 9 years of experience in Merchandising, Marketing, eCommerce, Strategy, Healthcare, Analytics, Finance, and/or Operations.
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
  • Experience analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
  • Experience leading cross-functional teams.
  • Experience developing and delivering presentations to various audience levels within an organization.
  • Willing to travel up to 10 percent of the time for business purposes (within state and out of state).


Preferred Qualifications
  • Master's degree OR MBA
  • Experience working in the digital space
  • Experience working with P&L.


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