Environmental Services Admin

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

This position provides operational support to WellMed facilities in the areas of janitorial services, waste management services, pest control, document management services, and other aspects of the environment of care.

Primary Responsibilities:
  • Monitors ServiceNow (or other software) for janitorial services, waste management services, pest control, document management services, or other requests that impact the environment of care
  • Coordinates resolution of issues with vendors when necessary and documents
  • Communicates with customer to ensure customer is satisfied and requests are properly documented and closed
  • Assists Environmental Services Manager with monitoring of the environment of care through surveys and site visits as assigned. Documents findings in appropriate media and performs follow-up by phone or e-mail
  • Assists clinics with document management activities and provides training when necessary
  • Assists Environmental Services Manager with management of vendors/contracts and tracking of associated expenses
  • Responds to telephone calls and e-mails for support, ensuring steady communication with customers. Escalates issues to management when necessary
  • Performs all other related duties as assigned
  • Support of compliance with the Joint Commission Environment of Care standards
  • Performs internal audits of clinics and works with clinics to correct compliance items
  • Out of town travel to the clinics will be paid with a 10% shift differential

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma/GED
  • 4+ years of admin experience in a clinic or hospital
  • Computer literacy to include MS Word, Excel, PowerPoint and Outlook
  • Access to reliable transportation
  • Ability and willingness to travel (locally and non-locally) as determined by business needs
  • Ability and willingness to work irregular hours on occasion
  • Current driver's license
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders

Preferred Qualifications:
  • Certification as a Medical Assistant
  • Knowledgeable on clinic processes and procedures
  • Outstanding communication skills, both oral and written
  • Ability to prioritize and organize work

Physical and Mental Requirements:
  • Ability to lift up to 50 pounds
  • Ability to push or pull heavy objects using up to 50 pounds of force
  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to properly drive and operate a company vehicle
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Environmental Services Admin, Sr Building Services Coordinator, Admin Services Representative, Environmental Evaluation, Standardization Admin, Environmental Services, Admin, Clinical, Hospital, Medical Assistant, San Antonio, TX, Texas