Transportation Route Manager - WM Careers

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Planning a new route to develop you career?

STABILITY. GREAT PAY. ADVANCEMENT.

Join the Waste Management team today. You'll develop a career focused on positive change and advancement. You'll be part of a dynamic team, grow as a leader, and earn amazing benefits. Waste Management: It's not trash; it's a dependable job you can make into a career.

What is the value of a WM job?

The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family.

We Are Stable: Our WM team is home every day, and our team members perform essential and meaningful work.

We Are Committed to Growth: 100% tuition paid for benefits eligible employees and their family, and established career progression.

We Are Investing in You: Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Who are we? #WeAreWM

Ready to roll with us? Click Apply to join the Waste Management team today.
About the Job

As Route Manager, you'll lead operations of all routes under your supervision and direct yourself into a successful career. You'll manage driver performances, maintain schedules and manage daily route tasks. You'll also ensure work environments are in compliance with all safety guidelines, initiate best practices for productivity and resolve any route issues. And most importantly keep drivers and customers happy! You're the backbone of the operation and will motivate your team to grow and succeed.

The Residential Route Manager at the Duluth hauling site will be responsible for 12 routes. This Route Manager position is a closing position - typically be done around 5:30/6pm. However; there will be times that they will be responsible for the opening launch at 4:30am.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.
  • Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.
  • Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.
  • Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.
  • Monitors driver and laborer time and attendance, minimizing overtime and ensuring that drivers do not exceed limits established by regulatory agencies (e.g., 60 hour rule).
  • Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.
  • Sets and monitors productivity, service, and safety targets for each route and driver.
  • Assists with data collection and reporting required for incentive pay programs.
  • Promotes a union free atmosphere and where appropriate, establishes collaborative relations with unions.
  • Works with functional groups to resolve employee relations and labor relations issues.
  • Acquires and coordinates temporary workers assigned to assist drivers on routes.
  • Ensures that drivers comply with physicals, drug or alcohol tests, and training required by regulatory agencies.
  • Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.
  • Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
  • Establishes and maintains a clean, safe work environment in compliance with Company/Occupational Safety and Health Administration (OSHA) standards.
  • Documents problem fixes and provides instructions to dispatch/service should problems recur.
  • Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.
  • Notifies customer service of delivery days for specific areas.
  • Ensures set-up errors and missed pickups are reported and resolved.
  • Documents and maintains records required by regulatory agencies such as the Department of Transportation.
  • Reviews and audits documentation related to route operations on a daily basis (e.g., DVIRs, driver time and attendance, open tickets), following-up where appropriate.


What Does It Take to be a Route Manager?

Below are the minimum qualifications to be a fit for this job

• Associate degree or a high school diploma/GED and two (2) years of relevant work experience in transportation or logistics

Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day;
  • Required to exert physical effort in handling objects less than 30 pounds rarely;
  • Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely;
  • Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements part of the work day;
  • Normal setting for this job is: office setting and/or landfill/outdoor.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability, as well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply."

About WM

Waste Management (WM) is the leading provider of comprehensive waste and environmental services in North America. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. With over 41,000 proud employees, Waste Management has the largest trucking fleet in the waste industry - over 18,000 trucks, and leads in CNG advancement with the largest fleet of class 8 Natural Gas Vehicles in North America.

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