Front Desk Receptionist-Venice

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Venice Family Clinic is a
community health center whose mission is 'To provide quality primary health
care to people in need.' Venice Family Clinic cares for over 28,000 low-income
patients in over 120,000 visits annually who might otherwise go without critically
needed health care services. Venice Family Clinic has eleven clinical sites
with over 350 staff, 1,700 volunteers, and a budget of $50 million. We provide
high quality, comprehensive primary and specialty health care, dental, mental
health, substance use treatment and child development services to underserved
individuals and families on the Westside of Los Angeles.

Under the general supervision of the front
desk supervisor, you will perform a full range of reception and call center duties. You will greet
incoming patients in a friendly and courteous manner, interact politely and be
helpful, financially and geographically screen and pre-register patients using
the NextGen system and register all patients at time of arrival in NextGen System. You will also verify insurance eligibility via appropriate website and update demographic and
insurance data as necessary in NexGen system, as well as several other administrative responsibilities. Qualifications
  • Demonstrated work experience in high volume front
    desk or medical setting
  • Bilingual English/Spanish communication
  • Oral communication skills to receive and
    convey information clearly and concisely
  • Good interpersonal skills to interact
    effectively with staff, patients and public
  • Knowledge of major medical insurance plans,
    Managed Care Plans through Medi-Cal and Covered California coverage and benefits
  • Ability
    to verify insurance coverage via the internet in appropriate websites
  • Ability to count money and make change when
    accepting payments and donations in NextGen system
  • Ability to type with speed and accuracy 45+
  • Working knowledge of NextGen System preferred
  • Some knowledge of medical terminology strongly preferred
  • Demonstrated work experience in a community
    based health clinic preferred
  • Ability to file alphabetically and numerically
  • Ability to provide
    coverage at multiple sites (Rose, Pico, RLHC and CHC) on an as needed basis

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.