Senior Business Analyst, Identity & Access Management

1200 E. Warrenville Road

Job Family Group:
Strategy & Change

Enterprise Centralized Provisioning Utility was established to consolidate, streamline and simplify provisioning practices, improving the business experience and ensuring appropriate controls by reducing logical access risks with strict adherence to processes, aligned with IAM governance are in place. Candidate will work with business stakeholders to transition provisioning activities into the centralized unit.

  • Participate in Kick off meetings
  • Review intake form to identify FTE and high-level requirements
  • Organize Demo session(s) with Focal Point and verify timing with the information provided with the Intake and FTE calculation
  • Complete Intake Assessment, FTE calculation, provide to TORIC (Technology & Operations Risk Internal Controls) Business Integration Manager for review
  • Create/Amend SOP; obtain concurrence / feedback from UPC (User Provisioning Consolidation) SME provisioner
  • Work with UPC SME provisioner and TORIC CS Manager, to create a training schedule for team training - participate in training, collect feedback
  • Create Requirements document for the desired access request method (Service Now, Infopath) work with TORIC developer and manager; Test InfoPath form
  • Communicate overall progress of the initiative to Business Integration Manager
  • Escalate to the Business Integration Manager any issues relating to the onboarding of the application
  • Track and monitor the activities in the Activities Tracker, Issue Log, and develop any supportive documentation as required,
  • For any application that is guided by Policy; Identify Policy, work collaboratively with Policy Owner, OCM (Operations Change Management) and the rest of TORIC participants to determine impacts to Provisioning process
  • Create RACI (Responsible, Accountable, Consulted, Informed) - when required
  • Work with Business Integration Manager to create the OCM plan for each application - and draft any communication as required - for Current Provisioning team

Leads assigned projects from project initiation to implementation to achieve desired business results. Ensures that a successful business outcome is the prime measure of project success including delivering projects on time, within budget, within quality standards and to the satisfaction of the project sponsor. Drives to mitigate execution risk to achieve the desired business outcomes. Understands the business/group and facilitates communication with other program/project managers and stakeholders efficiently and effectively. Directs, manages, and coordinates team members including other project managers, business and technology resources, user groups, internal and external consultants and contractors, as well as vendors and external regulatory organizations.
  • Acts as a trusted advisor to assigned business/group.
  • Influences and negotiates to achieve business objectives.
  • Assists in the development of strategic plans.
  • Identifies emerging issues and trends to inform decision-making.
  • Helps determine business priorities and best sequence for execution of business/group strategy.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Manages/validates financial forecasts and conducts ongoing reconciliation.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Monitors and tracks performance, and addresses any issues.
  • Directs projects often within one business group involving multiple internal and external stakeholders
  • Exercises direct accountability for projects with up to 25 team members.
  • Negotiates contracts with external vendors (in consultation with Strategic Sourcing) to ensure receipt of specific resources and materials.
  • Manages overall project budget.
  • Provides guidance to the project sponsor on the implementation and sustainment of projects, resulting in successful project outcomes.
  • Manages all aspects of the project lifecycle, including business, operational and technology deliverables. Ensures all project processes are completed.
  • Ensures change management plans are developed, socialized and consistently measured to deliver the expected project benefits and adoption.
  • Executes project requirements in governance frameworks focused on risk appetite, regulatory and compliance standards.
  • Develops all related project management artifacts, while complying with applicable enterprise standards
  • Monitors and controls project deliverables. Makes recommendations and adjustments to the overall project plan to achieve deliverables,
  • Provides project sponsor with advice on the viability of the business case (costs, benefits, KPIs, etc.) throughout the project.
  • Understands project interdependencies and demonstrates critical thinking that proactively identifies project risks and establishes effective risk mitigation from the outset.
  • Demonstrates stakeholder partnership that involves effective communicating with the project sponsor; gains and builds trust and rapport.
  • Demonstrates ownership and commitment by holding themselves accountable for the identification and resolution of project problems.
  • Leads and/or represents the project in project team meetings, governance forums and inter-department forums.
  • Adheres to Bank risk, regulatory and compliance controls.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.

  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Project management experience - 3 to 6 years.
  • Valid PMP designation from the Project Management Institute (PMI) is an asset.
  • Entrepreneurial skills - Working.
  • Judgement skills - Working.
  • Learning agility - Working.
  • Stakeholder management - In-depth.
  • Able to navigates challenging situations effectively.
  • Able to apply project management methodologies or approaches.
  • Able to resolve project issues effectively.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

We're here to help

At BMO Harris Bank we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO Harris Bank team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO Harris Bank is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO Harris Bank N.A. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.