Utility Worker III

Diversity of backgrounds, ideas, thoughts, and experiences is vital to our culture and the way we do business. Creating an environment where differences are embraced and where every person feels engaged and included makes us safer, stronger, and more successful.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S.publicly traded water and wastewater utility company. The company employs more than 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to 15 million people in 46 states. American Water provides safe, clean, affordable and reliable water services to our customers to help make sure we keep their lives flowing. For more information, visit amwater.comand follow American Water on Twitter, Facebookand LinkedIn.

Primary Role

Position exists to perform a variety of tasks to ensure efficent and reliable operation, maintenance, protection and appearance of all pipelines; services hydrants, valves and other appurtenances.

Key Accountabilities

  • Perform all functions of the position in a safe and conscientious manner, with constant regard for the safety of fellow employees and the general public.
  • Erects barricades and places safety lights around work sites to protect workers from street traffic; may flag traffic as required.
  • Ensure sites are secure before leaving
  • Interprets system maps and field locates water company assets, remove and install water meters; Inspects, disassembles, and repairs damaged or malfunctioning control devices of water distribution systems, using hand and/or power tools.
  • Will break up pavement, using air hammer or other tools; manually digs ditches in preparation of laying or removing pipe or service lines; maneuvering pipe sections, valves and fittings in to position.
  • Must be able to lift and manuever equipment and materials of varying weights up to 100 lbs.
  • Backfills excavations using compaction equipment on dirt, crusted stone and cold-mix; may operate small backhoe
  • Inspect meters, valves, hydrants, and pipes to detect leaks or malfunctioning.
  • Tighten pipe connections to prevent leaks using wrenches and other hand tools as required.
  • Use technology to prepare requisitions and/or reports to appropriately maintain service records.
  • May be assigned to perform responsibilities either individually or in conjunction with other employees.
  • Performs other duties as assigned.


  • Must basic geographical knowledge of company's service area and must be adaptable to variations in topography and weather conditions.
  • Working knowledge of company policies, procedures and safety practices as well as regulations regarding confined spaces.


  • Able to operate company equipment and vehicles necessary for completion of assigned responsibilities
  • GED/HS Diploma

Licensure & Certifications:
  • Must maintain valid drivers' license and safe driving record; must maintain D.O.T. certification


Champions safety


Cultivates innovation

Customer obsessed

Drives Results

Nimble learning

Join American Water... We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.