Associate Director, Operations

Job Description

Our Manufacturing Operations teams are the people that make our products. We work in the manufacturing plants with a "Safety First, Quality Always" mindset striving for continuous improvement. We work in the local plant connected to our global manufacturing network to ensure the highest quality of raw materials, intermediates and finished products.


  • Accountability for the performance and operations of a small manufacturing sub-segment with Plant Transfers to Inventory typically less than $25M
  • Second level manager typically with Shop Floor Managers (M1s) as direct reports
  • Ensures that area objectives are achieved while reliably supplying quality product at a competitive cost consistent with our Company, Regulatory Agency, and State and Local code requirements for quality, good manufacturing practices (GMP), equal employment opportunity, finances, labor, employee, environment and safety
  • Requires tactical and strategic Area management, including collaboration with indirect staff
  • Promotes the behaviors and principles that drive continuous improvement

General Duties
  • Manages individual contributors (professional employees) and/or supervisors
  • Contributes to the performance and results of a department and adapts departmental plans and priorities to address resource and operational challenges
  • Provides technical guidance to employees, colleagues or clients and anticipates/interprets client and/or customer needs to identify solutions
  • Applies management skills to align staff activities with department objectives and identifies/resolves technical and operational problems; collaborates with peers to resolve problems that cross into inter-related units
  • Adapts and implements departmental plans and priorities based on division scorecard to address local business, service and operational challenges
  • Forecasts resource needs, manages allocated budget, and makes decisions (guided by policies and procedures that impact the unit's ability to meet performance objectives)

  • Responsible for creating and sustaining a culture that ensures that compliance (Safety, Environment, cGMP, etc.) are imperatives for the business
  • Responsible for establishing a Right First Time culture by reducing waste and constantly driving continuous improvement
  • Responsible to review and approve compliance documents, as per procedures or need

  • Lead Area daily walkthroughs.
  • Exercise independent judgment and decision making to ensure quality product is reliably produced while managing cost
  • Responsible for Area supply performance metrics (Schedule Adherence, Release on Time, Customer service performance, Product Lead Time, etc.)

Continuous Improvement
  • Accountable for developing Company Production System and continuous improvement culture while achieving Targets and business results for the area
  • Develop strategic initiatives related to the manufacturing process, equipment and human resources in support of long range operating plans
  • Report Area monthly metrics and any action plans to address gaps to the IPT Leadership Team
  • Identify, prioritize, and champion improvement projects to improve process efficiency, cycle time, and yield, reduce process variability, and eliminate waste

Financial Stewardship
  • Responsible for development and management of the Area operating budget as defined with the profit plan
  • Accountable for meeting the operating budget and continuously reducing cost
  • Ensure members of the Area have business acumen and understand how they may impact business finances

People Management
  • Responsible for creating and sustaining a highly engaged workforce through utilization of our Company Leadership Behaviors and Inclusion
  • Provide coaching on professional development and career paths
  • Provide timely feedback and performance evaluations for direct reports after obtaining the relevant input and evaluation
  • Provide feedback and input on performance evaluations for indirect staff
  • Support IPT Talent Management

Education Requirement
  • Bachelor Degree in Business Administration, Science, Engineering or another technical field

Experience and Skills

  • Minimum six years' in more than one functional area, such as Operations, Quality, Technical Operations,Technology, Engineering, Maintenance, and/or Supply Chain
  • Concurrently, minimum two years of line experience, with responsibility for direct reports

  • Tenyears' in more than one functional area, such as Operations, Quality, Technical Operations,Technology, Engineering, Maintenance, and/or Supply Chain
  • Concurrently, minimum five years of line experience, with responsibility for direct reports
  • Minimum five years' in relevant manufacturing or processing (aseptic/sterile, bulk, solid oral dosage, packaging, etc.)
  • Demonstrated knowledge of High Performing Organization tools and methodology, includingLean processing
  • Demonstrated ability to create an engaged workforce using Inclusion as the How
  • Demonstrated experience of interacting with site, divisional or regulatory audits
  • Demonstrated success with Talent Management

Our Manufacturing & Supply Division is dedicated to being the most trusted supplier of bio-pharmaceuticals worldwide. Our facilities, along with our external contractors, suppliers, and partners, create a reliable global manufacturing network that's devoted to delivering a high quality, reliable supply to customers and patients on time, every time.

Who we are ...

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for ...

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​

OFCCP EEO Supplement

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:


VISA Sponsorship:

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Not Specified

1st - Day

Valid Driving License:

Hazardous Material(s):

Number of Openings:

Requisition ID:R129210