Revenue Cycle Specialist

Role Value Proposition:

This position reports to the Manager of Operational Accounting. This position will focus on Cash Applications with secondary responsibilities in Billing and Collections. They will also be responsible for policy reconciliations and audit support.

The MetLife Worldwide Benefits product portfolio includes medical, dental, pharmacy, life, long term disability and AD&D.

Key Responsibilities:
  • Daily Payment Receipt Journal Entries using PeopleSoft
  • Policy by Product Level Reconciliations using Compass
  • JV Files and Supporting Documentation Saved to Sharepoint
  • Discovering Root Cause and Planning/Implementing Corrections
  • Performs other related duties as assigned or required

Essential Business Experience and Technical Skills:

  • 2-5+ years of relevant business experience with various Business Units
  • Must have ability to work cross-functionally with peers and leaders from various lines of business
  • Experience with payment posting
  • Intermediate Excel skills
  • Strong written and oral communication skills
  • Ability to be a self-starter and take ownership over assigned tasks and projects

  • Some group insurance experience/product exposure
  • Process mapping and/or process design experience
  • SalesForce experience
  • Revenue Cycle (Bill to Cash) experience

Business Category

Worldwide Benefits Operations

Number of Openings


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.


MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $659.6 billion of total assets under management as of December 31, 2020. We are ranked #48 on the Fortune 500 list for 2020. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies.

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world. Visit us at to learn more about our brand, history, and values.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 117393