Job Summary: Schedules cases proficiently into the system utilizing appropriate resources and according to departmental policies. Documents appointment detail to communicate case specific information. Verifies demographic information and attaches appointments to the appropriate category; Selects correct insurance plan, performing compliance checks as indicated, resolving ICD10 code issues as needed. Utilizes proper channels of communication to resolve departmental issues and communicates to management potential issues. Effectively communicates with colleagues, physicians, patients, and outside contacts to assist in reaching Customer. Works all cases posted in the inbox timely; accurately updates the scheduling grid to reflect "no show" and canceled appointments. Runs and checks reports in compliance with Downtime and Departmental Procedures; assists supervisor with running and checking monthly reports for Quality Assurance purposes.

Ensures that all services are delivered in accordance with the mission statement and SPIRIT values of Carroll Hospital.

Additional Information
LifeBridge Health is a $2B+, 13,000 team member healthcare system that Cares Bravely for over 1 million patients annually throughout Maryland. We are comprised of 5 main healthcare centers: Sinai Hospital of Baltimore, Northwest Hospital, Carroll Hospital, Levindale Hebrew Geriatric Center and Hospital, and Grace Medical Center as well as several community practices.

LifeBridge Health is an Equal Opportunity Employer.

If you are interested in applying for employment and require accommodation during any part of the application process, please call 410-601-9000 and ask to speak to the Human Resources Department at the location to which you are applying. For TTY users, please call via Maryland Relay.