QA Engineer, Wirecutter (Remote)

Job Description

About the Position

Wirecutter is seeking a Quality Assurance (QA) Engineer to help build and launch features that improve on the ways our millions of readers make informed buying decisions. As a QA Engineer on the Reader Experience team, you will sit in a cross-functional group that includes software engineers, product management, user experience design, project management and editorial. Our mission is to be the most trusted and helpful recommendation service, and you will use your knowledge, skills, and experience alongside your team members to help us get there.

Specifically, the Reader Experience team's focus lies in creating a beautiful and performant experience for mobile and desktop readers of Wirecutter, as well as developing and evangelizing a design system used by Wirecutter product development teams. In this role, you'll utilize your familiarity with content management systems and content presentation on the web to design testing scenarios and methodologies that ensure the team is releasing software that maintains an excellent experience for our readers across devices. You'll partner with product and design in the ideation of new user-facing features, work with engineers to develop testing goals for those features, create content testing libraries and tools to enable those testing goals, and ensure those features are tested to a high degree of confidence before launch.

We have a respectful and inclusive culture that values learning, creative problem solving, supportive teamwork, and shipping value. We flex where we need to flex and solve problems the best way we can with the information we have available.

Wirecutter is powered by a modern web stack consisting of a variety of languages and frameworks. On the front end we rely on: SCSS, React, NextJS, Storybook.js, Node.js, Apollo GraphQL, and Google Tag Manager; and on the backend: WordPress and Laravel PHP.

Responsibilities

In this role, you will:
  • Collaboratively tackle challenging problems as part of a cross-functional team.
  • Develop manual testing strategies for features and content across devices.
  • Develop and document content testing libraries and best practices.
  • Gather product testing requirements and create test plans for feature work.
  • Ensure design, quality, performance and data standards are being met and upheld.
  • Liaise with the content production team and CMS features team (Product Platforms) to ensure clarity and alignment during feature ideation and development.
  • Participate in all phases of the software development lifecycle, from discovery to audience testing to feature building, launch and maintenance.
  • Participate and contribute to stand-ups, sprint planning, and retrospectives at the agile team level and up.
  • Work collaboratively across the engineering department to ensure standard methodologies and processes are followed.
  • Lead by example.


About You

You think critically, provide helpful feedback to your co-workers, collaborate well with others, tackle problems that achieve business goals, and are biased towards action. You are self-aware, can clearly communicate complex ideas in writing or in person, and have a genuine interest in learning and growing.

Qualifications

You should have a good mix of:
  • A team-first mentality and a desire to work with and learn from other disciplines.
  • Empathy for our readers and desire to improve their experiences.
  • A passion for the details.
  • Experience publishing content through a CMS to a large audience across many devices and platforms.
  • Experience developing, documenting and communicating workflows and plans
  • Patience and persistence.


A great candidate has opinions on or interests in:
  • Simplifying the complex
  • Wordpress CMS best practices
  • Accessibility
  • Repeatability and Automation
  • Documentation and Communication


About Wirecutter

Wirecutter helps people buy the right things for the way they want to live. The site was founded by journalists in September 2011 and was acquired by The New York Times Company in October 2016. Our recommendations are made through vigorous reporting, interviewing, and testing by teams of veteran journalists, scientists, and researchers. Consider us a best-of list for everyday things; a curated gallery filled with only interesting, useful objects; a thank-you note to the designers and engineers who create the stuff that makes our lives better; a geeky friend with next-level research skills who tests everything they buy so you don't have to. The point is to make buying great gear quickly easier so you can get on with living your life.

We pride ourselves on following rigorous journalistic standards and ethics, and we maintain editorial independence from our business operations. Our recommendations are always made entirely by our editorial team without input from our revenue team, and our writers and editors are never made aware of any business relationships. Wirecutter is mission driven and reader supported; learn more about us here .

Our Company Principles

Our principles help us create a work environment that breeds trust, respect, learning and is one that we all are excited about showing up to each day.

Seek Understanding: We are lifelong students who want to understand the world around us. We are curious to understand our readers, how we get better at our own disciplines and how we can work better together. This means we are active listeners, information hunters and empathetic.

Explain Why: Because we seek to understand, we value the importance of explaining our ideas and our understanding. This means we are constructively candid, sharing our perspectives and the thought process behind it. And then learning from the conversation that ensues. We are all teachers and students, helping each other grow.

Solve Things: We love to solve things, whether they are our own problems, our readers problems or our colleagues problems. While we often can solve problems on our own, we believe our best results come out when we solve them together.

Get It Done: We are passionate about getting things done. Whether it is our own individual work or teamwork, our instinct is to forge a path forward and learn as we go. This means we continually focus on how to turn work into achievable chunks, communicate those effectively to the team and efficiently execute against them.

Make It Better: We aren't satisfied with perpetuating the status quo. We're always looking forward. We live to change the world around us for the better, making a difference in our own lives and our readers' lives. If we are being ambitious enough, this means that we will both fail and succeed and we take pride in owning both of those outcomes as long as we are learning.

Locations

Even with our offices in New York City and Los Angeles, Wirecutter remains a highly remote-friendly culture, and proud to employ incredible people across the country. Right now, we are eligible to hire in CA, CO, CT, FL, HI, ID, IL, IN, MA, ME, MI, MN, NH, NY, OH, OR, PA, TX, UT, WA.

Overview of Benefits at Wirecutter and The New York Times Company:

Though Wirecutter has physical locations in both NYC and LA, the company promotes and encourages a remote workforce, so that our employees can work in flexible and comfortable ways. We are committed to career development, supported by a formal mentoring program as well as tuition reimbursement. The New York Times Company offers frequent panel discussions and talks by industry leaders (Sheryl Sandberg, Melinda Gates and Ta-Nehisi Coates are a few recent examples), that we encourage our employees to attend.

We believe diversity fuels innovation and creativity, and we have a variety of employee groups and task forces across The New York Times Company and Wirecutter dedicated to fostering a diverse and inclusive workplace.

We offer a generous parental leave policy, which was recently expanded in response to employee feedback. Birth mothers receive 16 weeks fully paid, adoptive parents and birth fathers receive 10 weeks also fully paid. Similarly, we offer competitive health and dental insurance, as well as 401k matching.

#L1-AM1

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.