Home Service Coordinator - Dispatcher

Requisition ID: 55110

Jupiter-Tequesta A/C, Plumbing & Electric provides plumbing and air conditioning services to customers in Broward, Palm Beach and Martin counties in Florida. It's owned by a subsidiary of FPL Energy Services - a leader with more than 25 years of experience providing effective, comprehensive energy solutions.

Position Specific Description

Jupiter-Tequesta A/C, Plumbing & Electric, LLC doing business as FPL Home Services is looking for an experienced Home Service Dispatcher to join their team in Riviera Beach, FL.

This position requires you to work in the Plumbing, Air Condition and Electrical Department. The ideal candidate for this role will ensure that the Technicians are assigned calls and debriefed after each call. You must be able to track your assigned Technicians throughout the day. You must also be able to work flexible hours. Familiarity with Palm Beach and Broward counties preferred.

We truly have the best team in the business. Apply today to be a part of it!

Job Overview

Employees in this position maintain the electrical service technicians daily schedules and dispatch technicians as per automated scheduling software.

Job Duties & Responsibilities

Under general supervision:
  • Provides exceptional customer service while troubleshooting and scheduling customer visits
  • Maintains customer database with current information
  • Communicates clearly and concisely with customers, employees and managers
  • Schedules and coordinates all service calls as received inclusive of rescheduling of appointments
  • Sends work quotations and follow up with customers on pending quotations
  • Coordinates completion and proper filing of necessary building permits
  • Files incoming documents electronically
  • Performs other job-related duties as assigned

Required Qualifications

  • High School Grad / GED
  • Experience: 5+ years

Preferred Qualifications

  • None

Employee Group: Non Exempt
Employee Type:Full Time
Job Category: Technicians
Organization: Jupiter-Tequesta, LLC.
Location: Riviera Beach, Florida
Other Work Locations: Florida
Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

If you require special support or accommodation while seeking employment with NextEra Energy, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com , providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 844-694-4748. Please do not use this line to inquire about your application status.

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.

Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami