IT System Administrator

Requisition ID: 55053

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Position Specific Description

The role of the IT Configuration Analyst is to maintain information about Configuration Items(CI) required to deliver IT services. The configuration analyst will work with the Configuration Manager to execute procedures to meet defined objectives, roadmap, and strategy outlined for the Configuration Management and Transition to Operations processes.

Job Responsibilities
  • Responsible for executing day-to-day operational activities of the process and ensuring the CMDB effectively supports the needs of other ITSM processes, including support of processes required to maintain compliance to NERC CIP requirements.
  • Functions as the technical liaison with change control processes and authority to support impact analysis of change execution.
  • Ensures that all CIs baseline changes comply with internal and external regulatory controls, according to their classification.
  • Investigates potential unauthorized deviations to CI baselines.
  • Works with Subject Matter Experts to resolve the non-authorized CI baseline changes.
  • Implements, configures and maintains all CMDB (Configuration Management Database) processes, work instructions and activities in compliance with ITIL V3 framework.
  • Maintain the accuracy of Configuration Items (CIs) in the Configuration Management Database (CMDB), including regular audits of the Configuration Items to ensure that all records and relationships are complete and up-to-date.

  • Experience working with a Configuration Management tool such as Tripwire Enterprise Console and the White List Profiler is preferred.
  • Prior knowledge of NERC CIP-010 Requirements is a plus
  • Prior knowledge of NERC CIP-010 Requirements is a plus.
  • Prior knowledge working with an ITSM tool, such as ServiceNow or ChangeGear, is a plus.

Job Overview

This position installs, configures, and maintains computing infrastructure, operating systems, and middleware products on all computer platforms, including mainframes, workstations, and servers - including web servers - in support of 24-hour-per-day, seven-day-per-week business processes.

Job Duties & Responsibilities

• Evaluates, implements, and modifies operating system software parameters and product solutions for optimum performance

• Identifies integration and other interface requirements for all supported products and platforms

• Serves as a technical escalation point for technicians and customers

• Troubleshoots hardware, system and application issues

• Performs other job-related duties as assigned

Required Qualifications

• High School Grad / GED

• Bachelor's or Equivalent Experience

• Experience: 3+ years

Preferred Qualifications

• Bachelor's Degree

Employee Group: Exempt
Employee Type:Full Time
Job Category: Information Technology
Organization: Florida Power & Light Company
Location: Miami, Florida
Other Work Locations: Florida
Relocation Provided: No

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. We are committed to a diverse and inclusive workplace.

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NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Nearest Major Market: Miami