Director, Supply Chain Operations

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
Responsible for vendor and supplier management, inventory management, operational execution and sustainability efforts. Provides leadership and direction for multiple functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate resources to achieve financial and business objectives. Influences, shapes, and integrates strategy for functional area(s).
Job Description

Core Responsibilities
  • Accountable within operations including processes and performance, from tactical operations to strategic planning with the goal of operational excellence.
  • Maintain long-term perspective to provide vision and leadership in areas of process improvements and cost reduction.
  • Actively participate in sales and operations planning (S&OP) process to represent operations team.
  • Accountable for outsourced vendor and supplier management responsible for ensuring consistent high quality and standardized operations and contracted service level agreements are being followed.
  • Drive for improvement in inventory, production management, transportation and cost by leveraging key performance indicators/metrics.
  • Conduct risk assessments and develop crisis or disaster plans to minimize impact of supply chain disruptions.
  • Develop and lead sustainability plan for supply chain operations.
  • Oversee all field and corporate escalations related to operations and vendor management are resolved quickly and appropriately.
  • Serve as a champion and subject matter expert for operations, elevating the understanding and knowledge of operations with your peers/key stakeholders.
  • Align strategic roadmap with key stakeholders across functions, hierarchy and different parts of the business.
  • Coach both headquarters and front-line managers around change management and successfully implementing change throughout the organization.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.


Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Comcast is an EOE/Veterans/Disabled/LGBT employer.


Education

Bachelor's Degree

Relevant Work Experience

10 Years +



Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.