Sr. Director - Site Reliability Engineering / DevOps Oversight, Technology Risk Management

Center 2 (19050), United States of America, McLean, Virginia

Sr. Director - Site Reliability Engineering / DevOps Oversight, Technology Risk Management

Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years, fully exiting our data centers. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The roughly seventy professionals in TRM are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology and information security risk across the business and the central technology organization. TRM is a second line organization, which means it is independent and does not sit within the technology organization.

TRM plays a critical role in ensuring that the company’s risk-taking entities are aware of the risks inherent in their activities and decisions, the impact of their actions on the company at an enterprise level, and opportunities to reduce, mitigate or avoid the risks altogether. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals who have a wealth of experience and a demonstrated ability to provide value added recommendations and deliver high-impact results in their areas of expertise.

The Role, Sr. Director - DevOps / Site Reliability Engineering (SRE) Oversight:

We are currently seeking a dynamic leader with in-depth experience related to Software Engineering and DevOps. This individual will challenge our software delivery/DevOps programs to provide expert advice on the development platform designs, standards, requirements & patterns implementation, and product releases. The ideal candidate for this role will have a deep understanding of advanced development engineer practices around automation, code testing, and SRE principles. The associate in this role will lead a team and a program to develop relationships and influence engineering and risk teams across the organization to provide effective oversight.

Job Responsibilities:
  • Provide oversight and challenge to the engineering and DevOps strategy, tooling, processes and requirements
  • Influence architecture & design decisions with the Software Development Life Cycle (SDLC) organization, representing the risks noted front the TRM organization
  • Establish Key Risk Indicators (KRIs) to accurately measure and track developer productivity, compliance and risk
  • Challenge the definition and implementation of the testing automation strategy, eliminating the need for manual developer and QA testing. Review and challenge the measurements that track code coverage across development activities
  • Work closely with enterprise architects, product managers, Cloud/DevOps engineers, and SRE teams to understand our processes and approaches and influence change where appropriate
  • Challenge platform software engineering standards and ensure compliance
  • Monitor platform software quality and work closely with Cloud/DevOps engineers to challenge it
  • Challenge and assess automation frameworks to support the platform products

Basic Qualifications:
  • Bachelor’s Degree in Computer Science or Engineering
  • At least 5 years experience leading a DevOps or Site Reliability Engineering organization
  • At least 3 years of practitioner or leadership experience with containerization (kubernetes), cloud technologies (AWS), technical tools (Jenkins, Artifactory), and technical practices (CI/CD patterns, ATDD, automated provisioning & release, IaC)
  • At least 5 years of experience developing or challenging engineering practices through critical examination of problem and collaboration with team members and customers (developers, architects, engineers)
  • At least 7 years of experience with the full spectrum of software engineering (build, integration, testing, and releasing or deployment)

Preferred Qualifications:
  • Cloud & DevOps Certifications e.g., AWS Architect, Developer or Ops
  • Experience with leading enterprise cloud transformation programs
  • Experience with SRE principles and transformations
  • At least 3 years of experience in delivering software in a highly regulated environment, preferably financial services
  • Outstanding interpersonal skills, innovation, and the ability to motivate, inspire, and lead cross group/functional teams with a high degree of independence and success
  • Solid understanding of software coding techniques and shift left models
  • Solid understanding of KPI and KRI development related to software engineering

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Location: McLean, Virginia; Richmond, Virginia