Process Engineering Specialist

" This is a Temporary Redeployment Assignment with an approximate end date of 11/30/2022. Priority consideration will be given to employees impacted by a notice of redundancy. GCB 5 level employees are preferred"


Process Re-engineering roles may align to a function or global business; they are responsible for analyzing and measuring the effectiveness of existing business processes and developing sustainable and quantifiable improvements.

This will typically include researching and benchmarking to best business practices, collating and analyzing process data, providing consultancy support to the business/making recommendations, stakeholder management and delivering simplified processes that increase productivity and cost savings.

The role holder will carry out activities which include most of the below:
  • Provide proactive consultancy services at various points of the Change Lifecycle; in particular during initiation and prioritisation
  • Participate and provide support in the preparation of update reports, quality procedures, audits, status reports and project plan
  • Participate in process re-engineering efforts across a portfolio of smaller re-engineering projects or play a key role in global priority re-engineering programmes
  • Assisting with planning activities, progress tracking, resource monitoring, budget monitoring and quality management
  • Participate and provide support in initiatives to improve processing efficiencies which may involve managing re-engineering initiatives, work flow management and automation enhancement
  • Participate and provide support in activities such as data gathering, fact finding, requirements gathering and solution design
  • Examine and analyse data to detect trends and anomalies or to evaluate business activities


Employment eligibility to work with HSBC in the U.S. is required as the company will not pursue visa sponsorship for these positions

• Minumum 2 years experience in Process Re-engineering related projects

• Lean Six Sigma Green Belt or Black Belt certified

• Experience in Process Mapping or Modelling tools such as MS Visio, Provision, or CaseWise

• Experience with statistical analysis and software such as Minitab or JMP - nice to have

• Experience with identifying and quantifying opportunities for improvement and risk control breaches

• Easily establish trust-based relationships with team members and internal stakeholders

• Ability to lead and take ownership of major transformation projects, coordinating across multiple teams within the organization

• Ability to coordinate with PMO, product owners, and other delivery functions within internal Value Streams

Nice to have:

• Experience / understanding of Agile delivery methodology (SAFe tm or otherwise)

• Experience or certification in Design Thinking framework

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.