IT Technician (Four Open Positions)

Type of Position:
Information Technology

Workstudy Position:

Job Type:

Temporary (Fixed Term)

Work Shift:

Day Shift (United States of America)

Sponsorship Available:

Institution Name:

University of Arkansas, Fayetteville
Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation's top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance Arkansas and build a better world through education, research and outreach by providing transformational opportunities and skills, promoting an inclusive and diverse culture and climate, and nurturing creativity, discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation's strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the OEOC website : Request an Accommodation. Appli-cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.


HOUS | IT Operations Hourly

Department's Website:

Summary of Job Duties:

IT Technician configures, troubleshoot, and maintains software and hardware. The IT Technician is responsible for supporting a range of technology issues for all Housing residents and staff members.


Minimum Qualifications:
  • Must be enrolled at the University of Arkansas in current or upcoming classes
  • Experience with Microsoft Office

Preferred Qualifications:
  • Major in a computer-related field
  • Demonstrated understanding of computer networks
  • Cumulative GPA 2.5 or higher
  • Customer service experience

Knowledge, Skills, and Abilities:
  • Good communication skills in order to interact with students and staff on a daily basis
  • Ability to maintain a high level of customer service while adhering to departmental and university standard operating procedures
  • Ability to quickly analyze computer system problems or errors and devise corrective measures
  • Ability to create and maintain complete and up-to-date documentation regarding the various systems and procedures used within the department
  • Ability to use resources appropriately
  • Ability to use clear and proactive verbal and written communication
  • Ability to work well under limited supervision and complete job duties

Salary Information:
$11.00 per hour

Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status

Recruitment Contact Information:
Avery Edge, Assistant Director for IT Operations,

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Additional Information:

Pre-employment Screening Requirments:
  • Graduate students are subject to background checks

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry, Substance Abuse Testing
The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture and climate that embeds inclusion, diversity, equity, and access. For more information on diversity and inclusion on campus, please visit: Division of Diversity, Equity, and Inclusion

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to race/color, sex, gender, pregnancy, age, national origin, disability, religion, marital or parental status, protected veteran or military status, genetic information, sexual orientation, gender identity or any other characteristic protected under applicable federal or state law.

Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Feeling, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking, Walking

Frequent Physical Activity:

Balancing, Climbing, Crawling, Crouching, Grasping, Kneeling, Lifting, Pulling, Pushing, Stooping

Occasional Physical Activity:


Benefits Eligible: