Disability Claims Examiner (Remote)

The Disability Claims Examiner is responsible for:
  • Managing an assigned block of Individual Life Insurance Waiver of Premium (ILI WOP) disability claims.
  • Evaluating claimant eligibility.
  • Analyzing, rendering, and communicating claim determinations for contestable and non-contestable cases.
  • Providing excellent customer service.
  • Utilizing specialty consulting resources effectively including medical, legal, and/or vocational staffs to achieve optimal outcomes.
  • Interacting with internal and external customers including, but not limited to, claimants, brokers, physicians, attorneys, and underwriters to gather necessary data for claim determinations
  • Providing technical direction to other claims personnel as needed.
  • Monitoring claim accuracy and timeliness.

Additional responsibilities include:
  • Documenting claim information in a clear and concise manner.
  • Understanding and applying policy provisions.
  • Reviewing medical records.

What you will need to succeed:
  • A minimum of 1-2 years of disability claims adjudication.
  • Strong written and verbal communication skills.
  • A detail-oriented focus and exceptional time management skills.
  • Ability to adapt, problem solve quickly and communicate effective solutions.
  • Proficiency with PC-based programs such as Microsoft Excel and Word.
  • Continuous improvement mindset coupled with a knack for managing initiatives simultaneously.
  • A commitment to support a work environment that fosters Diversity and Inclusion.

It would be a plus if you have:
  • Waiver of Premium Experience.
  • Strong Mathematical Skills.
  • Bachelor’s Degree preferred.

Note: Prudential is required by Colorado law to include the salary range for this role when hiring a Colorado resident.

Salary range specific to Colorado: $49,200 - $66,700 + discretionary incentive bonus + benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is a multinational financial services leader with operations in the United States, Asia, Europe, and Latin America. Leveraging its heritage of life insurance and asset management expertise, Prudential is focused on helping individual and institutional customers grow and protect their wealth. The company's well-known Rock symbol is an icon of strength, stability, expertise and innovation that has stood the test of time. Prudential's businesses offer a variety of products and services, including life insurance, annuities, retirement-related services, mutual funds, asset management, and real estate services.

We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law.

The Prudential Insurance Company of America, Newark, NJ and its affiliates.

Note that this posting is intended for individual applicants. Search firms or agencies should email Staffing at staffingagencies@prudential.com for more information about doing business with Prudential.

If you need an accommodation to complete the application process, which may include an assessment, please call (800) 433-8960, prompt 4 or email accommodation.h&w@prudential.com.

Please note that the above number and email are solely for individuals with disabilities requesting an accommodation. If you are experiencing a technical issue with your application or an assessment, please email careers@prudential.com to request assistance.

Dresher, Pennsylvania, United States of America