Manager, Cyber Standards, Procedures, and Controls

Center 2 (19050), United States of America, McLean, Virginia

Manager, Cyber Standards, Procedures, and Controls

As a Manager in Capital One’s Cyber Governance & Risk division, you will work with top talent in an entrepreneurial environment to solve problems and drive solutions to help the company reduce cyber risk. You will work with smart and passionate people to deliver results that have a direct impact on how the company thinks about and manages its cyber risk portfolio. You will take on important responsibilities from day one, working with peers and key stakeholders across the company. You will be challenged to excel alongside the brightest talent in the industry and be rewarded for your achievements. You will act as a trusted advisor and coach to Cyber stakeholders charged with corporate policies, controls, and exceptions to enable the business while safeguarding Capital One customers, data, and brand. Your presentations, reports, and policy documents will flex your communication and data analysis muscles to inform senior executives to drive organizational behaviors and change.

General Responsibilities:
  • Execute and inform processes for monitoring adherence to information security standards with unassailable reporting
  • Execute and inform processes for standards, procedures, controls, and exceptions advisement to ensure teams are well-managed
  • Provide reporting and analysis solutions that demonstrate how our Cyber control program is performing, with recommendations to leadership on ways to drive down risk or adapt to changes in the environment
  • Develop and maintain process documentation including standard operating procedures, process flow diagrams, and data flow diagrams to support our team’s delivery
  • Apply your analytical skills to combine a variety of data sources
  • Collaborate across with peers in Cyber and the enterprise
  • Use your expertise, communication skills, and influence to diplomatically solve problems and handle ambiguity
  • Experience real work life balance, with little travel involved

Qualified candidates for this role will have:
  • An appreciation for clear and concise communication to avoid confusion
  • Experience working across different stakeholder groups (ex. Business, technology, audit)
  • Understanding and compassion for the different stakeholders in the risk management framework and the outcomes they hope to achieve
  • Exceptional communication and collaboration skills
  • Excellent problem solving and influencing skills

Basic Qualifications:
  • High School Diploma, GED or equivalent certification
  • At least 5 years of experience with corporate policies, internal controls, testing, auditing, or risk assessments
  • At least 1 year of experience in a cloud environment
  • At least 1 year of experience in cybersecurity or data privacy

Preferred Qualifications:
  • Bachelor’s Degree
  • 2+ years of business process improvement or business consulting experience within the financial services industry
  • 1+ years of experience with G-Suite
  • Certified Fraud Examiner (CFE), Information Systems Security Professional (CISSP), Certified in Risk and Information Systems Control (CRISC), Certified Information Privacy Professional (CIPP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA), or AWSCertification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Location: McLean, Virginia; Richmond, Virginia; Plano, Texas