Talent Advisor, Consultant - Growth, Marketing & Customer Experience

At Blue Shield of California we are parents, leader, students, visionaries, heroes, and providers. Everyday we come together striving to fulfill our mission, to ensure all Californians have access to high-quality health care at a sustainably affordable price. For more than 80 years, Blue Shield of California has been dedicated to transforming health care by making it more accessible, cost-effective, and customer-centric. We are a not-for-profit, independent member of the Blue Cross Blue Shield Association with 6,800 employees, more than $20 billion in annual revenue and 4.3 million members. The company has contributed more than $500 million to Blue Shield of California Foundation since 2002 to have a positive impact on California communities. Blue Shield of California is headquartered in Oakland, California with 18 additional locations including Sacramento, Los Angeles, and San Diego. We're excited to share Blue Shield of California has received awards and recognition for - LGBT diversity, quality improvement, most influential women in corporate America, Bay Area's top companies in volunteering & giving, and one of the world's most ethical companies. Here at Blue Shield of California, we're striving to make a positive change across our industry and the communities we live in - Join us!


Job Summary

Seeking to hire a Consultant level Talent Acquisition Advisor strategically aligned to support Growth, Marketing and Customer Experience. The candidate will possess a high level of Executive recruitment experience, intelligence, market understanding, negotiation skills regarding compensation administration for Senior Director, Director and below segments. Lead and/or execute strategy changes to business and advertising. Execute Hiring Plan. Facilitate hiring plan and strategy meetings with HRBP/business leaders. Primary goal is to manage relationship and oversee total process for business unit.

  • Manage the end-to-end recruiting process in the identification, assessment and nurturing of external and internal talent using creative, proactive, cutting edge recruitment methods.
  • Develop relationships and elicit clear requirements for positions within a set of dedicated business unit(s)/Talent Acquisition functional area(s).
  • Fully understand job requirements/needs for open positions; fully understands the Talent Acquisition Department/group/unit operations in which the position is being filled and counsels hiring managers and others on hiring procedures.
  • Provides any needed coaching on interviewing techniques.
  • Develops a recruiting strategy, including appropriate media and advertising, for each assigned open position.
  • Sources or directs sourcing efforts to develop a pool of qualified applicants/candidates for each assigned open position.
  • Screens candidates and applicants.
  • Ensures all appropriate documentation is maintained in employee file through hiring process.
  • Ensures compliance with all applicable Federal and State laws and regulations regarding hiring and initial employment.
  • Directs a sourcing strategy through colleges, trade schools, community agencies, professional groups and organizations and other recruiting sources to ensure staffing goals and priorities are being met.
  • Is active in local staffing/recruiting professional networks and develops and maintains relationships with representatives from other companies.
  • Maintains and gains knowledge and expertise in staffing/recruiting best practices, wage and salary laws, employee benefits, and general human resources practices.
  • Maintains information and provides reports as required that identify key staffing/recruiting metrics.
  • Works collaboratively with other areas of HR to ensure that broad HR policies and practices are in alignment with Blue Shield of California mission and objectives.
  • Other duties as assigned.


Knowledge and Experience
  • Typically requires a college degree or equivalent experience and minimum of 7 years of prior relevant experience.
  • Previous executive level talent acquisition experience.
  • Must possess extensive experience in managing expectations and relationships with internal business clients.
  • Demonstrates ability to executive hiring plans and adapt to strategic changes.
  • A high degree of strategic mindset is required.
  • Extensive experience with sourcing, screening resumes, and conducting telephone screens for designated hard to fill positions is required.
  • Experience with cold calling candidates to identify lists of potential prospects to leverage for current and future positions is highly preferred.
  • Experience working with applicant tracking systems and the MS Office Suite is required.
  • Experience working with Taleo is preferred.
  • Experience leveraging both candidate and employee referrals for current and future positions.
  • Experience using internet resources including but not limited to: resume databases, recruiting and search techniques such as LinkedIn, user group lists, and industry-specific online professional networks, advanced Boolean searches, blogs, and job boards is highly preferred.
  • Excellent task management, resource management and interpersonal skills to support time-critical staffing needs.
  • Possess excellent interpersonal, organizational and communication skills, positive attitude, and high level of initiative.
  • Must be results-oriented and have the drive to win.
  • Works with a high sense of urgency, ability to remain flexible within a highly dynamic changing environment and still deliver on deadlines.
  • Experience within a fast-paced corporate environment is required. Experience recruiting within an agency is preferred.
  • Works well with ambiguity.
  • Demonstrates high level of self-sufficiency and resourcefulness.
  • The ideal candidate will be highly motivated, self-directed and a quick learner.

Physical Requirements

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.EEO Policy