IT Sales Business Analyst

Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.

Department Overview

Would you like to become a part of a company that uses the newest technology platforms in communications, software, video and services? Do you want to work with people who help save other people's lives? Do you consider yourself to be a creative thinker and complex problem solver? If the answer is yes, join our rapidly expanding IT team.

The IT Sales Business Analyst role is in the Customer Experience & Insights department within IT at Motorola Solutions. Our IT organization isn't just here to support our business. We're here to reinvent it - by changing the way our customers, partners and employees interact with our company. To do that, we're looking for people who bring great ideas and who make our partners' ideas better. Intellectually curious advisors (not order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.

Job Description

  • The IT Sales Business Analyst role is in the Customer Experience & Insights (CXI) team within the IT department at Motorola Solutions. We at CXI create experiences that enable our sellers to sell more, our employees to serve more efficiently, and our customers to more effectively serve their communities.
  • The Sales Business Analyst will work with business users, product managers, IT resources and third-party implementation partners to implement and maintain Sales CPQ solutions. We are looking for aspirational talent looking to grow, learn new things, energize and add tremendous value to meeting the needs of our customers.

This role typically has the following responsibilities:
  • Lead key initiatives for the Sales function, enabling technologies to deliver business value
  • Partner with stakeholders to gather requirements for various projects
  • Act as a liaison between Business and IT experts, translating technical solution in business friendly language to Business stakeholders and vice versa
  • Translate and document business requirements into actionable Jira stories
  • Evaluate business processes, anticipating requirements, uncovering areas for improvement, developing and implementing solutions
  • Collaborate with cross functional IT teams to recommend and develop optimal Sales CPQ solutions to meet business needs
  • Assist in testing developed solutions to meet business requirements

Desired skills:
  • Working knowledge of Sales technologies like Oracle CPQ, Salesforce, and similar tools.
  • Knowledge of Agile development methodology and Jira
  • Ability to partner with cross-functional team members to deliver solutions
  • Motivated self-starter who can effectively work under pressure and manage multiple priorities
  • Strong interpersonal, communication and negotiation skills
  • Strong verbal/written communication & presentation skills.
  • Ability to effectively communicate with both business and technical teams
  • Demonstrate willingness to learn new technologies and skillsets

Basic Requirements

  • Bachelor's degree or Masters degree from an accredited College or University
  • Bachelors degree with 4+ years of experience and Masters degree with 2+ years of experience

Travel Requirements


Relocation Provided


Position Type


Referral Payment Plan


Our U.S.Benefitsinclude:
  • Incentive Bonus Plans
  • Medical, Dental, VisionbenefitseffectiveDay 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • GenerousPaidTime Off Packages
  • Employee Stock Purchase Plan
  • PaidParental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.


Chicago, IL