Administrative Assistant II Float - Urology


As an
Administrative Assistant II floater, your responsibilities include answering,
screening and responding to patient phone calls, scheduling clinic
appointments, confirming clinic appointments, assisting patients with
scheduling diagnostic tests, preparing charts and documents for clinic visits,
filing, assisting with obtaining insurance pre-certifications and referral
authorizations, process requests for medical records, process medication refill
requests, and assist with processing disability and return-to-work forms for

In this role, you will travel and work at department clinics throughout the
community as assigned by the supervisor for coverage. Work is assigned and reviewed on an as needed basis. This position works independently, receiving
general direction from Supervisor (MSOII), COO, faculty, and/or the CAO.
  • Fluent in Spanish, preferred
  • Demonstrated basic knowledge of physician office policies
    and procedures.
  • Demonstrated computer skills including word-processing,
    use of spreadsheets and data entry.
  • Ability to communicate effectively with medical, nursing
    and administrative personnel, regulatory agencies and study sponsors.
  • Skill and experience in operating office machines
    including hospital based computer systems.
  • Skill and experience in composing clear and understandable
    written memos and reports using correct grammar.
  • Knowledge of UCLA School of Medicine and hospital nursing
    processes preferred
  • Skill in communicating with patients, families and
    referring physicians with diplomacy
  • Knowledge of basic medical terminology.
  • Familiarity with physician office billing procedures
  • Knowledge of University's Electronic Medical Record
    System preferred
  • Superior typing skills to prepare correspondence, reports
    and other written materials with speed and accuracy
  • Ability to work flexible hours
    and travel to department clinics, as assigned.
  • Bachelor's Degree, preferred

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.