Product Support Specialist - Project Ranger


Job Description
You don't see it, but it's there. Our employees work on the world's most advanced electronics - from saving emissions in the City of Lights to powering the Mars Rover to protecting the F-35 fighter jet. At Electronic Systems, you'll be among the brightest minds, working on the aerospace and defense industry's most difficult problems. Drawing strength from our differences, we're innovating for the future. And you can, too.

Our flexible work environment provides you a chance to change the world without giving up your personal life. We put our customers first - exemplified by our missions: "We Protect Those Who Protect Us®" and "We Innovate For Those Who Move The WorldTM." Sound like a team you want to be a part of? Come build your career with us.
  • Test equipment and test experts as well as the first line of defense on the production floor for trending failures.
    • Review and disposition the failure data weekly at the Tech Team meetings
    • Determine if the issue is Test Equipment related or Unit Under Test (UUT) related.
  • Serve as the liaison between production and design engineering
    • Compiles the failure trend data (the TEs disposition) and chairs the weekly Tech Team meeting with the Integrated Product Team (IPT), consisting of (Engineering, Ops, QA, and Supply Chain).
    • Resolve Test Equipment design upgrades as well as UUT producibility design/drawing changes required as a result of the trending data analysis.
      • Estimate budget required and establish ROI of any upgrade/enhancement efforts
  • Execute upgrade plan within cost and schedule
  • Lead and drive activities to improve test yields & reduce cycle time
  • Lead and direct Product Test Engineers on critical test issues (i.e. poor test yields, engineering investigations and product throughput improvements)
  • Ensure field investigation readiness & execution
  • Ensure readiness for new programs transitioning into Aftermarket (i.e. test methodology, test hardware availability. etc)
  • Review/approve new or changes to CMMs & SBs
  • Mentor PTE team to establish test/troubleshoot methods and analyze test data
  • Provide technical leadership for assigned hardware/systems to assure goals of turn-time, cost, reliability and customer satisfaction are met
  • Resolve engineering configuration / hardware support issues
  • Support customer or agency audits as necessary
  • Support PEMS by analyzing in-service data to identify need for repairs or changes in product design
  • Identify technical solutions to address reliability issues
  • Provide data analysis by customer to support Maintenance-by-the-hour agreements, MTBR/MTBUR calculations, and problem identification
  • Support failure analysis and product design changes
  • Comply with audits
  • Proactively maintain safe environment


Required Education, Experience, & Skills
  • All applicants must have at least a current active secret DoD Security clearance at time of application to be considered
  • Formal qualification to be related to field of work
  • Technical qualification is preferable and highly recommended
  • Others as specified by BAE Systems Compensation organization
  • Advanced-level technical skills and knowledge of technical requirements and system flows skills relevant to job / area of work


Preferred Education, Experience, & Skills
  • Exposure to Lean Manufacturing essential
  • Skills and experience in Oracle, Windchill, Data Analysis Software & MSOffice


About BAE Systems Electronic Systems
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference. Electronic Systems (ES) is the global innovator behind BAE Systems' game-changing defense and commercial electronics. Exploiting every electron, we push the limits of what is possible, giving our customers the edge and our employees opportunities to change the world. Our products and capabilities can be found everywhere - from the depths of the ocean to the far reaches of space. At our core are more than 14,000 highly talented Electronic Systems employees with the brightest minds in the industry, we make an impact - for our customers and the communities we serve. At BAE Systems, we celebrate the array of skills, experiences, and perspectives our employees bring to the table. For us, differences are a source of strength. We're laser-focused on high performance, and we work hard every day to nurture an inclusive culture where all employees can innovate and thrive. Here, you will not only build your career, but you will also enjoy work-life balance, uncover new experiences, and collaborate with passionate colleagues.