Senior Director I, Process Improvement (Merchandising)

Position Summary...

What you'll do...

Sr Director, Merchandising Business Process Improvement

As Sr Director, Business Process you will lead strategic business initiatives aimed at creating a frictionless journey from item planning to customer purchase; enabling Walmart to fully serve our customers across all channels. Leveraging your critical thinking and problem solving skills you will deliver customer centric solutions that enable Merchants to execute their strategy effectively and efficiently. You will mobilize agile teams and leverage best in class change and business process improvement practices to achieve organizational goals and aspirations. Along the way, you’ll be guided by our deep-rooted culture and have the support and tools you need to do your job, learn, grow and succeed.

You’ll sweep us off our feet if:
  • You are skilled at simplifying the complex: You thrive in situations that require you to connect dots, think outside the box, and drive solutions with speed and agility.
  • You can develop and execute strategy: You enjoy supporting long term business plans and executing prioritized strategic initiatives.
  • You are intellectually curious: You have a deep interest in learning more about the world around you and an insatiable drive to learn about the business, processes, problems, and successes.
  • You are omni channel customer focused: You make customer-centric recommendations and decisions across all customer touchpoints. Constantly incorporate applicable and actionable customer feedback. Understand customer behavior and develop solutions to exceed their expectations.
  • You are tenacious, dedicated and thrive working with ownership, autonomy, and a healthy dose of competition.


What you’ll do:

As a Senior Director leading Merchandising Business Process Improvement you will work closely with merchants to understand friction points; lead initiatives across cross-functional teams, establish multiple strategic workstreams and manage development and delivery of solutions. You will provide strategic leadership on the delivery and execution of the organization’s ability to successfully implement the business transformation agenda. You know the pain points and merchant needs better than anyone else and are constantly thinking about what is next for the business. Success in this role requires tenacity, an analytical mindset, influence, and a competitive spirit. You’ll use your executive presence to work with leaders at all levels to navigate complex challenges and deliver sustainable, transformative solutions.

You’ll make an impact by:
  • Leading strategic business initiatives by identifying, aligning, and securing cross-functional resources; identifying opportunities across business to add new value; ensuring the execution of initiatives; and providing updates to executive leadership.
  • Ensure business needs are met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness.
  • Providing overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing objectives and results regularly; adapting roadmaps as needed.
  • Driving the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers; and partnering closely with the Business and Executive Leadership to ensure strategic initiatives are effectively resourced with agile teams and that projects deliver the greatest amount of value.
  • Building strategicrelationships:Maximize relationships withsupport teams across the company,understandingand evaluatinginitiatives impact on the business and influencing solutions.


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Finance, Human Resources, Engineering, Supply Chain, or related field and 6 years’ experience in consulting, project management, business strategy, or related area OR 8 years’ experience in consulting, project management, business strategy, or related area. 3 years’ experience leading cross functional teams.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Six Sigma, Strategic Planning

Masters, Masters: Human Resources, Masters: Supply Chain

Lean Six Sigma Champion Certification - Certification, Project Management - Project Management Professional - Certification

Primary Location...

702 SW 8TH ST, BENTONVILLE, AR 72716, United States of America

Bentonville, AR, United States

8261_R-699175