Retail Coordinator

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Rotating - 10 Hour (United States of America)

The Retail Coordinator has direct oversite of the following: product merchandising, receiving and transferring of inventory and the inventory data entry, physical inventory management, staff mentoring, and managing daily operations of gift shops.

The Retail Coordinator is responsible for ensuring excellent service values, responds efficiently to patients, families, and staff members, and maintains high C-I-CARE standards.

Retail Coordinator position reports directly to the Mgr-Retail Manager.

  • Understands how product merchandising impacts business and the customer experience.
  • Responsible for executing established marketing campaigns and merchandising plans.
  • Ensures execution and maintenance of all merchandising standards (e.g., sizing, categorizing, signage, advertising).
  • Maintains displays within shop to merchandising standards by restocking, facing, straightening, and cleaning or any other task necessary to maintain appearance and salability of items.
  • Ensures fresh flow of merchandise from storage to sales floor.
  • Trains customer sales specialists on proper merchandising procedures and markdowns.
  • Provides product details to customers and co-workers.

Inventory Management:
  • Receive onsite and just-in-time inventory shipments.
  • Extensive data entry to update and maintain inventory, inventory purchasing, and other accurate records.
  • Manages stock control records and information such as product performance rate, characteristics of items in inventory and current market conditions for Assistant Manager and Buyer.
  • Compiles and reviews data from sources such as sales orders, invoices, and accounting reports to determine compliance and accuracy.
  • Conducts accurate cycle counts per schedule and compares results to system data. Makes adjustments based on established policies and management approval.
  • Reviews product tagging and labels for inventory accuracy and completeness.
  • Leads physical inventory.

Buying:
  • Place orders for designated inventory departments.
  • Analyzes and makes recommendations to management regarding stock levels, item status, and product disposition.
  • Prepares orders or other documents for purchasing or requisitioning new or additional stock items.
  • Recommends additions to or deletions of product to be sold in store to management based on customer input and special order sales.

Customer Service:
  • Sell merchandise; operate Point of Sale (POS) system; receive cash; make change; quote prices; process and handle credit card sales; record all sales in POS, receive payment for sales and issue correct change.
  • Follows and develops standard work, policies and processes.
  • Hands-on, "get things done" mentality. You thrive in a fast paced, small company environment, are comfortable with high volume of support issues, and both think and type fast!
  • Attends all retail meetings and training sessions.
  • Train team members as assigned by leadership
  • Ability to adapt to and deal with change and ambiguity
  • Ability to plan, organize, prioritize, work independently and meet deadline
  • Ability to solve problems and identify solutions
  • Ability to speak and write effectively at a level appropriate for the job
  • Ability to work in a fast-paced work environment
  • Ability to work a variety of hours, including early mornings, evenings, weekends and holidays.
  • Ability to read, write and effectively communicate with all types of individuals, including patients, family members, colleagues, dignitaries and executive leaders
  • Ability to multi-task and manage time effectively, while being attentive to customers and remaining flexible to the needs of the business
  • Ability to work as part of a team and take initiative independent of direct supervision
  • Knowledge of computer systems and Point of Sale software used in functional area
  • Knowledge of local, state and federal regulatory requirements related to areas of functional responsibility
Education
  • High School Diploma

Experience
  • 2 years minimum, 4 years preferred, of retail experience working in a high-end, fast-past environment

#LI-LG1

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.