Scheduling Administrator - Distributed Systems

Role Value Proposition:

In support of Global Operations for MetLife the Scheduling Operator role provides technical expertise performing day to day application changes within the Distributed Scheduling environment. Provide technical support in the development and implementation of our International and Domestic scheduling environments. Assist our global partners with technical expertise related to their critical batch processing. Willingness/ability to provide off-hours support 24/7 as needed to achieve customer SLA.

Key Responsibilities:
  • Provides direct support on all batch-scheduling changes.
  • Coordinate and implement batch scheduling on new and existing projects for the QA/Development and Production environments.
  • Provide functional product support and technical troubleshooting for Scheduling Software. Escalate accordingly.
  • Enforces adherence to existing production support operational readiness standards
  • Maintaining focus on customer satisfaction through process improvement, workflow automation, and two-way communications.

Essential Business Experience and Technical Skills:

  • 3+ years' Operations and/or Engineering experience with IBM Workload Scheduler (Maestro/TWS) or similar
  • Willingness/ability to provide off-hours support 24/7 as needed to achieve customer SLA (on call rotation)
  • Proficient in the technical capabilities of scheduling and automation tools
  • Working knowledge of application and infrastructure components as they relate to distributed scheduling
  • Working knowledge of UNIX, Linux and Windows OS and other tools used in support of the distributed production process.
  • Ability to enforce and adhere to IT RISK Policies and Controls as well as Incident, Problem and Change processes & controls

  • Experience as a team lead
  • Project Management skills
  • Bachelor's degree and/or relevant industry certifications/training (ITIL, etc.)
  • Scripting experience with Bash, Perl, and PowerShell

Business Category

Global Infrastructure Technology Operations

Number of Openings


At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.


MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $659.6 billion of total assets under management as of December 31, 2020. We are ranked #48 on the Fortune 500 list for 2020. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies.

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world. Visit us at to learn more about our brand, history, and values.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 117432