Onsite EAP Counselor (Per Diem) - South San Francisco, CA

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM

Clinical

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

The Onsite EAP Counselor is a professional position responsible for providing onsite services to either a dedicated customer or customers in our overall book of business. Responsibilities range from assessment and referral, management consultations, training, and critical incident response. An Onsite EAP Counselor may also provide consultation to HR, program managers and supervisors on workplace and organizational issues.

*This is a per diem role for 8-12 hours per week. Days/hours are flexible. Position is non-exempt status and paid on an hourly basis*

Primary Responsibilities:
  • Conduct solution focused consultations; helping clients define goals, plan action and gain insight
  • Assess and refer to appropriate programs and services including but not limited to: Worklife, behavioral health, substance abuse/chemical dependency and community-based resources
  • Assist with referrals for members needing ongoing/additional counseling services
  • Provide limited after care monitoring (following up with employees and/or providers to ensure the safety of employees, continuation of treatment, etc.)
  • Provide manager consultation services on a variety of work-related issues such as; performance management, trauma impacting the workplace, organizational change, individual employee crisis intervention, coaching, and Work-life issues
  • Provide crisis intervention and management support in response to Critical Incidents
  • Conduct on-site training services for managers and employees (e.g. wellness seminars, Health fairs, Lunch & Learns)
  • Participate in monthly 1 on 1's, team meetings, and other customer meetings as required
  • Utilize UHG computer to accurately and thoroughly document member contact/case documentation accessing appropriate clinical case management system (s) within departmental time frame
  • Follow internal ethical and regulatory privacy policies such as HIPAA, maintain confidentiality and private health information of members. Follows state and federal licensing practices
  • Other projects as assigned by manager


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Masters / Doctoral degree in a recognized behavioral health discipline
  • Current, unrestricted license at the independent practice level in your state of residence
  • 3+ years of experience in a behavioral health setting
  • Ability to work onsite as needed


Preferred Qualifications:
  • EAP experience
  • CEAP
  • Proficiency with all MS Office applications
  • Experience in settings such as managed care, private or public clinics, with emphasis on mental health, chemical dependency, and work place issues.
  • Training in EAP, workplace and organizational dynamics
  • Solid written and verbal communication skills
  • Solid interpersonal skills required and the ability to work effectively among different levels of management and personnel
  • Solid organizational skills with the ability to manage stressful situations and multiple competing priorities


Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: EAP, CEAP, Employee Assistance, Psychologist, Social Worker, Behavioral Health, Mental Health, Therapist, Counselor, LPCC, LPC, LP, LMFT, MFT, LCSW, LMHC, South San Francisco, SF, CA, California

Advertisement

2007660