Senior Business Process Analyst - Telecommute

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM

Clinical

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

UnitedHealthcare is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

Let's get one thing straight. We're in the business of making revolutions happen every single day. It's what's needed to make the health care system work better for everyone. As a Senior Business Process Analyst, you'll drive vital projects that have strategic importance to make that mission a reality. You'll use your sharp business skills to assist in creating, controlling and improving business processes.

The Senior Business Process Analyst will work closely with the business management to conduct performance improvement initiatives to evaluate business processes, identify areas of improvement, and to recommend innovative solutions to improve performance. The Senior Business Process Analyst provides expertise in process analysis, data analysis, process design, and process modeling.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • Autonomously lead business process improvement initiatives and be self-motivated to complete initiatives thoroughly and timely
  • Analyze current business processes across designated areas of responsibility for cycle time, volume, quality, satisfaction, and cost
  • Maintain the current-state business process documentation and develop target future-state process models. Serve as a Subject Matter Expert to address process modeling related questions
  • Develop tools, templates and procedural documents, including process maps, and working documents to support the business processes (if/when requested)
  • Monitor and measure the realization of the benefits post process improvement implementation to ensure acceptance
  • Provide input to training and change management activities for business processes as needed

Sure, you'll need to diagnose process improvement opportunities and develop solutions. The difficulty is in knowing the right questions to ask. You will solve complex problems as you serve as a resource to others on your elite team. You'll be expected to find better, more efficient ways of doing things and collaborate effectively with multiple stakeholders.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High school Diploma or GED
  • 3+ years of process analysis experience
  • 3+ years of experience with project management and change management or the ability to quickly master the foundations of each
  • 3+ years of experience with Microsoft Outlook, Word, Excel, Visio, Project and PowerPoint

Preferred Qualifications:
  • Bachelor's degree
  • Experience in Six Sigma and/or Lean Six Sigma
  • Analytical thinker with strong problem solving and decision-making skills
  • Solid communication, facilitation, and interpersonal skills
  • Demonstrates a positive, professional, and cooperative attitude


Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

View our Covid-19 Resources Page at: https://info.uhg.com/.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Senior Business Process Analyst, Process Improvement, Six Sigma, Project Management, Change Management, Process Analysis, North Richland Hills, TX, Texas, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote

Advertisement

942313