Reporting Analyst - Telecommute

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your organizational talents and business discipline to help fuel ours.

Use your operational analytical skills to design/develop, program, maintain and publish reports. Make solid recommendations based on the analysis and provide explanations for reporting results for both internal operations and our customers. You must be self-directed and creative as you will deal with some very interesting and complex issues. As a key resource to others you must maintain a high degree of accuracy along with attention to detail, excellent oral and written communication skills, strong interpersonal skills and the ability to always meet deadlines.

You'll enjoy the flexibility to telecommute* from anywhere within United States as you take on some tough challenges.

Primary Responsibilities:
  • Create complex business requirements based on customer requests
  • Review business requirements with customers and obtain sign off
  • Work closely with the Stakeholders, Leaders, BA's and Project teams to identify risks early
  • Partner with leadership and customers to track and understand defects; Assume accountability and/or ownership to work defect through to resolution
  • Continuously identify, develop, and drive "current state" process improvement opportunities through customer (current and potential) knowledge, data analysis, system functionality, etc.
  • Maintain system(s) integrity through focused administrative analysis/updates, content interruptions, upgrades, etc.
  • Able to present information in a variety of formats (charts, graphs, tables) that help leadership and all stakeholders understand the scope of the project - objective, status, owner, tasks/remediation efforts, key milestone dates
  • Ability to explain technical issues in words the customer will understand
  • Communicate with business partners in a timely manner to define improvement opportunities, requirements, and deliverables that drive performance and cost optimization. Master communicator - actively engaged through timely communication (preparation and delivery) to all leadership and stakeholders; Deliver persuasive messages based on sound, logical, fact-based analysis
  • Ensure all internal documentation/project plans are kept current based on progress and/or successful task completion
  • Create business requirements and process maps that are clear, complete and executable
  • Validate technical system specifications meet business requirements
  • Champion privacy and security for all systems, data, and information
  • Design and facilitate engagement and quality assurance reviews
  • Actively participate in employee engagement initiatives
  • Deliver timely and effective end-user technical assistance and troubleshooting
  • Work with minimal guidance - proven success at identifying root cause(s); driven by finding answers through research, investigation
  • Self-directed - able to initiate projects independently; Prioritizes and organizes own work to meet deadlines
  • Successful time/project management, problem solving, organizational, and analytical skills

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • BA/BS in MIS, Statistics, Mathematics, Computer Science, Business or a related field
  • 4+ years of experience performing significant data analysis and report development
  • 4+ years of experience with SQL tools such as SQL management studio, T-SQL, SSIS, SSRS, etc.
  • 2+ years of experience with MicroStrategy and/or Tableau
  • Intermediate level of programming knowledge (reporting code) and of relational databases, database structures and design, systems design, data management, data warehouse
  • Intermediate level of proficiency in Microsoft Excel, Access and PowerPoint

Preferred Qualifications:
  • Experience in Healthcare analysis or familiarity with terminology and typical practices
  • Experience with Snowflake or other Cloud based Servers
  • Experience with Python scripting
  • Experience with Alteryx
  • Experience creating and managing ETL packages
  • System experience with Facets, Curo or Enterprise Now

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Reporting Analyst, Reporting Analyst, Reporting, Healthcare, Data Analysis, Report Development, SQL, T-SQL, SSIS, SSRS, Microstrategy, Tableau, Python, Alteryx, ETL, Facets, Curo, Enterprise Now, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, WAH, Phoenix, AZ, Arizona