Account Manager - Telecommute

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

DocASAP, part of the UnitedHealth Group family of businesses, is a high-performing startup that is optimizing the health care industry by transforming 1.1 million providers into one streamlined system that reduces wait times for patients so they can get access to care when they need it. Our CEO championed this initiative after waiting hours in an emergency room with his son. We are actively reducing wait times across providers as our company grows thanks to our team's positive attitude and strong family spirit. At DocASAP, we know happiness and productivity go together. We offer flexible working hours in a performance driven environment. Challenge yourself by shaping what health care looks like while doing your life's best work.(sm)

We are looking for a seasoned sales and account business leader to manage and grow several key client account relationships. You must be comfortable working with C-level executives and senior leaders in the healthcare industry. Your role will be to serve as a client- and internal-facing quarterback on our customers' behalf, realize and maintain customer revenue, and become a trusted advisor and strategic partner within client organizations.

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:
  • As the primary relationship manager with our key enterprise clients, you'll form and build deep relationships within the organizations, understand client's specific needs, and offer valuable solutions to them.
  • You'll focus on long-term growth opportunities for DocASAP and the client, from a revenue, metrics, and strategic standpoint.
  • With new clients, you will ensure seamless delivery of our capabilities.
  • You will also need to work with DocASAP internal teams to create business cases for product development, ensure client service levels are being maintained, and maintain frequent and productive communication channels with our clients.

You may be the right person for this role if you are charismatic, adaptable, and highly goal-oriented, you thrive in an environment of quantifiable successes and efficient processes. Your ability to meet goals for your client accounts is matched only by an appetite to exceed them. Your self-confidence is well-founded on a track record of maintaining highly strategic relationships. You are detailed-oriented and can pick up and manage complex processes with ease. You love the idea of bringing strategic business relationship skills and leadership ability to an energetic and collaborative organization. Healthcare industry knowledge and experience is preferred.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • 5+ years of experience, in the healthcare provider or payor industry (provider preferred).
  • Proven engagement / account management and enterprise sales experience.
  • Proven ability to engage strategically with senior executives on the client side.
  • Successful history of being able to set and achieve strategic goals and quarterback large enterprise account relationships.
  • Proven ability to perform high-level strategic planning activities and tactical project management responsibilities for enterprise accounts.
  • Proven leadership abilities.
  • Excellent communication skills and strong presence.
  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders.

Preferred Qualifications:
  • MBA or master's degree
  • Healthcare technology knowledge and experience

Technology Careers with Optum . Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Account relationship manager, Account Manager, healthcare provider, healthcare payor, healthcare, telecommute, remote, telecommuter, work from home