Administrative Assistant II


The Semel Institute for Neuroscience and Human Behavior is seeking to hire a full-time Administrative Assistant to join the NPBHS Core Services. You will provide administrative and clerical support. Primary duties include:
  • Answering and processing ACCESS Center
    phone lines
  • Front desk patient check in and discharge
  • Interview patients to obtain or clarify all financial and demographic information
  • Explain NPBHS procedures and necessary infomration to patients or responsible party
  • Verify insurance benefits
  • Provide patients with quotes on anticipated charges
  • Other administrative duties as assigned

Knowledge of basic psychiatric terminology to converse with physicians, clinicians, patients and public

Medical Office experience (Psychiatry Department highly preferred)

Working knowledge of Medi-Cal, HMO's, PPO's, third party payors, etc., authorizations and eligibility requirements and regulations

to perform responsibilities with frequent interruptions and/or

to work independently and exercise appropriate decisions

skills to complete patient information and business correspondence from
general oral and/or written instruction as needed

in analyzing information, critical and emergency situations or procedures

in performing basic arithmetic operations such as adding and subtracting
to determine financial eligibility or required deposits

Ability to perform the functions of
patient encounters, registration and appointment scheduling using a
computerized system

UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.