IT System Administrator 2

Effectv, the advertising sales division of Comcast Cable, helps local, regional and national advertisers use the best of digital with the power of TV to grow their business. It provides multi-screen marketing solutions to make advertising campaigns more effective and easier to execute. Headquartered in New York with offices throughout the country, Effectv has a presence in 66 markets with nearly 35 million owned and represented subscribers. We're dedicated to helping our clients meet their business goals by connecting them with their customers through multiscreen television advertising. Working with companies from local startups to nationwide corporations, we provide support to help each business reach its target customers. By applying data to television advertising in new ways, we're able to bring our clients the best of digital media, coupled with the power of TV. To learn more, check out www.effectv.com.

Job Summary
Responsible for building, managing, operating, and continuously improving Systems, Storage, Database and/or Tools Infrastructure that support Comcast's customer facing applications, back office and provisioning infrastructure in a 24/7 environment. Focuses on architecting, building, deploying and stabilizing code, services, systems, and tool. Drives standardization and service-focused instrumentation. Provides subject matter expertise. Resolves break/fix scenarios, engaging broader teams as necessary and partners/leads vendors and regions to achieve continuous improvement. Contributes to command-and-control related activities focused on restoration of complex outages, communication across Comcast and rapid restoration. Works and directly leads external vendors, third parties and associated agencies when necessary to address issues across the infrastructure. May participate on 24/7 on-call rotation. Works with moderate guidance in own area of knowledge.
Job Description

Core Responsibilities:
  • Develops solutions for moderate to difficult systems engineering problems. Given enough time, can solve most problems without sufficient documentation readily available. Makes corrections and adds to documentation as necessary to maintain proper procedures and engineering documents.
  • Building and supporting desktop images for end user computers using SCCM/MEM/JAMF, Software deployments, maintaining OS builds.
  • Active Directory/Azure AD administration.
  • Operating Systems & Disk Management responsibilities (if applicable): recommends disk partition layouts, Operating Systems and hardware platforms. Possesses basic familiarity with Operating System internals and can recommend tuning settings. Troubleshoots and understands kernel and OS-level processes. Builds software packages to automate deployments and updates
  • Creates basic task automation scripts in Shell, Perl, Script, or similar. May manage servers remotely in a distributed environment.
  • Scripting and Development responsibilities (if applicable): Develops software in 1-2 modern languages. Creates small-to-medium sized scripts, based on clear requirements and existing architecture/design, to automate common system/application functions such as monitoring, data analysis, or software deployment.
  • Application Technologies responsibilities. Examines application logs and looks for specific application errors. Checks application metrics (congestion, delay stats, unreachables) for assigned subsystems. Sets up/commission alarms. Uses Opsware and other related tools. Participates fully in subsystem Ops reviews, scaling discussions and subsystem metrics analysis.
  • Actively participates in problem resolution, using knowledge about systems which are under his or her direct control. Uses a methodical troubleshooting approach.
  • Proactively works with development to add additional elements to the application to continually improve monitors. Monitors system health and quality on a daily basis and provides appropriate action. Collaborates with the Service desk/NOC to ensure full understanding of the alarms and remediation steps. Independently sets up metrics collections, advanced logging/filters.
  • Utilizes time management and project management skills to resolve issues in a timely and organized manner, effectively communicating necessary information.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.


Employees at all levels are expected to:
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors, and our communities.


Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.


Comcast is an EOE/Veterans/Disabled/LGBT employer.


Education

Bachelor's Degree

Relevant Work Experience

2-5 Years


Salary:

Pay Range: $63,015.46 - $94,523.19

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.


Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.