Community Health Worker WellMed at Rio Grande Valley

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM


Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)

Promatora delivers a WellMed model that plans/implements culturally sensitive and effective in-home family education services, while ensuring that services provided are in alignment with WellMed CARES.

Provide outreach education services as a health advocate and provide basic information regarding clinic and community services to promote clinic services and encourage visits.

Primary Responsibilities:
  • Engages members primarily face to face or over the phone to discuss their health
  • Create a positive experience and relationship with the member
  • Proactively engage the member to manage their own health and healthcare
  • Support the member to improve their well-being by staying out of the hospital, and attend regular visits to their primary physician, via education, clinical resources, and/or membership follow-up
  • Support the member to ensure pick - up of their prescriptions by providing education, quality compliance, and membership follow-up
  • Provide member education on community resources and benefits
  • Listen actively, communicate with empathy and gather information in a respectful manner
  • Conduct outreach to encourage participation in health-related programs, services, and/or Providers
  • Use methods that promote learning and positive behavior change
  • Use a variety of interactive teaching and coaching methods for different learning styles
  • Prepare and distribute education materials and present at community events
  • Performs all other related duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • Texas Driver's License
  • Currently resides in hiring City/County
  • 2+ years of experience within the community area
  • Ability to travel locally up to 75% of the time
  • Maintain and contribute to a safe working environment
  • Works with others as part of a team

Preferred Qualifications:
  • High School Diploma/GED
  • Current Certification as Promotora/Community Health Worker by the State of Texas
  • 2+ years experience in the delivery of service that are resident-driven and work with families to address multiple issues in-home and/or community-based environment
  • Bilingual(English/Spanish) (read, write, and speak)

Physical & Mental Requirements:
  • Ability to lift up to 30 pounds
  • Ability to push or pull heavy objects using up to 20 pounds of force
  • Ability to sit for extended periods of time
  • Ability to stand for extended periods of time
  • Ability to use fine motor skills to operate office equipment and/or machinery
  • Ability to properly drive and operate a company vehicle
  • Ability to receive and comprehend instructions verbally and/or in writing
  • Ability to use logical reasoning for simple and complex problem solving

Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: Community Health Worker WellMed, Community outreach worker, health wellness worker; promotions, Outreach, Door-to-Door, Rio Grande Valley, McAllen, Texas, TX