IT Resource Manager, Green Bay or Milwaukee

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants with a disability who need assistance applying for a position with Associated Bank are asked to email: careers@associatedbank.com
Job Summary
The IT Resource Manager manages a team of resources that assist Technical Product Owners in meeting their staffing needs based on defined goals and objectives. This allows Technical Product Owners to focus on operational and strategic planning and business relationships, and it enables the IT Resource Manager a dedicated focus to the sourcing of key resources driven by business need. They utilize data-driven strategies to acquire, build, develop, and deploy IT resources devoted to delivering technologies and products leveraged across the organization. Responsible for advocating and building a culture of accountability, ownership, innovation and continuous learning, as well as talent strategy and career pathing.

Job Accountabilities

  • Serves as direct supervisor for IT resources within specified area of responsibility. Maintains an appropriately sized and skilled resource pool, and deploys resources into the organization; aligning the right resource to the right team within budget and financial targets. Identifying resource swapping opportunities to aid in the delivery of business value. Monitors resource utilization and workload, and reallocating resources, adjusting goals or assigning additional resources.
  • Manages, supports, advocates and retains existing resources. Develops resources utilizing coaching, continuous feedback, 1:1's and goal setting. Identifies and provides specific opportunities for growth, investment, and development of professional craftsmanship. Establishes clearly defined metrics and key agility indicators; keeps track of individual and team(s) progress.
  • Engages, builds relationships and trust with Technical Product Owners. Identifies and resolves conflict, project issues, resources productivity and performance concerns quickly and efficiently.
  • Develops recruiting capability in partnership with identified talent acquisition partner that enables IT within specified area of responsibility to forecast, source, acquire and develop top tier resources to maximize the delivery of business value. Conducts new hire interviews, facilitating hiring decisions and building relationships with sourcing partners.
  • Works intimately with Director of Technology Advancement & Outreach and cross functional partners to broaden channels for IT resource hiring, leveraging various platforms and external programs to identify candidates and maintain a healthy pipeline of candidates. Design and implement short and long-term recruitment strategies and sourcing techniques. Actively participates in resource related initiatives, special projects and events.
  • Collaborate with the Director of Technology Advancement & Outreach in development and management of technical skills development programs.


Education

  • Bachelor's Degree or equivalent combination of education and experience Required
Experience

  • 5-7 years Business, IT, and/or Human Resources experience. Required
  • 4-7 years Leadership experience. Required


Compliance Statement
Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated's anonymous Ethics Hotline.

Associated Bank is committed to working diligently with any colleague who needs an accommodation perform the essential functions of the job. Please contact the Leaves & Accommodations office to request an accommodation.

2111140