Senior Manager, Technical Research & Development

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Next Generation Access Network (NGAN) organization is a highly agile, fast paced, and dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers! Responsible for managing and leading a team of Engineers in the identification of complex problems and the development of individual algorithms to solve them. Manages the designing, testing and researching activities of future products and applications. Leads the implementation of both strategic and technical initiatives. Ensures staff is current with industry trends and new and emerging technologies. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically leads one or more groups of professional employees.
Job Description

Core Responsibilities
  • Leads research of new technology areas. Analyzes and evaluates changes in technology and defines current and future departmental objectives. Oversees the monitoring and evaluation of competitive applications and products.
  • Implements and supervises design activities across platforms, teams and third parties. Serves as primary point of contact and liaison between Research and other teams, including other divisions. Monitors and tracks project progress and reports findings to leadership team.
  • Manages and coordinates the initial development and architecture of designs for future products and applications that best support the Company's technology and engineering roadmap.
  • Guides business, marketing and product management units on the latest technological trends and developments. Ensures the continuous improvement of processes and standards.
  • Recruits, builds and nurtures high performance teams.
  • Evaluates solutions presented to the Company by various partners and vendors. Develops and manages case studies, testing and reporting.
  • Provides leadership and direction to Technical Research and Development staff by setting goals, objectives, performance criteria and departmental standards. Ensures researchers keep current with developments within their area of expertise.
  • Assists leadership team with forecasting project estimates, resource needs and timelines.
  • Manages department and project budget, as well as the schedules of product releases and project timetables.
  • Submit invention disclosures and pursue patent applications to produce company IP from research and technology developments that result from team projects.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Additional skills we're looking for:

  • DOCSIS 4.0
  • 10G experience
  • Project management skills

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:
  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Comcast is an EOE/Veterans/Disabled/LGBT employer.


Master's Degree

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.