Senior Manager, Clinical Operations

At Bristol Myers Squibb, we are inspired by a single vision - transforming patients’ lives through science.In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

Regional Clinical Operations (RCO) United States of America, R&D regional
organization responsible for the execution of phase I-IV clinical studies in United States of America. To lead and manage a cross functional Clinical Operations Unit, ensuring delivery of clinical operations effectiveness in RCO United States of America.

The Senior Manager, Clinical Operations is responsible for:
  • Supervises and coordinates the work assignments and performance of Clinical Operations staff inclusive of Clinical Trial Managers (CT Mgrs), Clinical Trial Monitors (CTMs), Clinical Trial Associates (CTAs), Site Relationship Managers, Study Start-up Specialists and/or Site Contract Leads to ensure timely execution consistent with R&D and local research goals and priorities
  • Demonstrates the ability to effectively communicate with and influence individuals at all levels of the organization including situations of conflict resolution, problem solving and crisis management.
  • Anticipates resource needs and provides workload evaluations and task assignments
  • Allocates and assign study resources in alignment with R&D and local research goals and priorities.
  • Supervises clinical trial execution at country level including supervising study metrics and team performance
  • Approves study fee funds and payments based on grant of authority
  • May propose and/or validate country study targets
  • May support Health Authority inspection and pre-inspection activities
  • May support audit preparation & Corrective Action / Preventative Action preparation for local related issues
  • Ensure Study Corrective Action / Preventative Action (CAPA) implementation and ensure the necessary resources / tools are available
  • Develops goals that are consistent with R&D and local research goals and priorities and takes necessary actions to ensure that goals are met
  • Together with the RCO management tracks and manages performance metrics for Clinical Operations staff
  • Anticipates and initiates action in response to multiple/changing demands and project priorities placed on Clinical Operations Unit
  • Point of Contact for FSP staff within the country
  • Managing the hiring, performance management and succession planning of staff
  • Performing general and human resource administrative functions
  • Participation in performance calibration and talent review meetings
  • Ensuring collaboration and information sharing with local country cross functional stakeholders (Medical, GRS, GPV, Market Access, Commercial, Human Resources)
  • When managing all RCO staff in a given country, will represent RCO in local leadership discussions at the affiliate level and may be member of the local affiliate leadership team managed by the General Manager
  • Ensure effective external partnerships with Study Sites, Investigators, Pharma Trade Associations, Ministry of Health and /or Heath Authorities as needed
  • Manage partnerships with critical accounts / sites

  • BA or BS degree
  • 7-10 years of pharmaceutical industry experience; experience managing global clinical trials
  • Knowledge of Project, change management and coaching skills, effective oral and written communication, resource allocation, leadership presence.
  • Significant experience in the planning, conduct and management of clinical programs (Phase I-IV)
  • Enterprise mindset and able to connect key principles or people to produce refined concepts and processes.
  • Significant Experience in planning, conduct, and management of clinical programs
  • Previous supervisory and/or leadership experience (i.e. participation in task force, initiative, or cross functional team preferred.
  • Previous resource allocation experience preferred
  • Experience mentoring and providing feedback to others.

Key Competency Requirements:
  • In depth understanding of GCP, ICH Guidelines and other local guidance, regulation and codes of practice related to Clinical Research and Medical Affairs
  • In depth knowledge and understanding of clinical research processes, regulations and methodology
  • Understands clinical landscape with practical knowledge of a variety of medical settings and medical records management
  • Demonstrated organizational and planning skills and independent decision-making ability
  • Strong organization and time management skills and ability to effectively manage multiple competing priorities
  • Outstanding interpersonal, oral and written communication skills to influence, inform or guide others
  • Good verbal and written communication skills (both in English and local language).
  • Microsoft Suite
  • Clinical Trial Management Systems

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or any part of the recruitment process direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.