Senior Product Designer, Core Platforms

Job Description

The New York Times is looking for a Senior Product Designer to lead projects focused on internal platforms and tools, supporting and shaping the user experiences around our business capabilities.

You will report to the Product Design function, joining a growing design team in Core Platforms. Core Platforms provides a set of foundational capabilities like user identity and authentication, payment systems, and messaging. These allow other product teams to build quality end-user experiences, improve efficiency across our systems, and support our business goals of reaching 10 million subscribers by 2025.

In this role, you'll champion the user and their needs by helping your team incorporate research and the design process into the product strategy and development. You'll ensure our capabilities support a cohesive end-user journey by evaluating our systems and experiences, and advocating for improvements where it is most needed. Through your work, you'll help other teams and end-users achieve their goals while balancing legal, security and compliance requirements, and setting standards for design quality, accessibility and inclusivity.

You will also articulate design rationale and present your work throughout the process to create understanding and agreement among your stakeholders. You'll identify future needs for tooling and create early prototypes to advocate for this work. Lastly, you'll work with the Lead Designer to develop healthy and sustainable practices for the long-term success of the design team.

Someone who is enthusiastic about taking a process-oriented approach to problems, enjoys advocating for users, and is excited about supporting others will succeed and make a significant impact in this role. You'll join and have the support of a group of product designers focused on systems and tooling.

Your Responsibilities
  • Support high-level product strategy, ensuring we're asking the right questions and solving for the most important internal term and external user needs
  • Conduct research to uncover pain points, insights and surface future opportunities
  • Communicate the current state of systems and experiences through service blueprints, user journeys or other artifacts to help teams build shared understanding and make decisions
  • Create user flows, wireframes, prototypes, and production-ready design deliverables
  • Work with engineers to ensure design quality and consistency across the user experience
  • Create design documentation for capabilities to guide other designers and teams working in those problem spaces


Basic Qualifications
  • 5+ years of relevant design experience
  • You value collaboration and communication
  • Communicate your approach and design decisions to a variety of audiences
  • Proficiency in user research, prototyping, and interaction design
  • Proficiency in a digital design tool such as Figma, Sketch, or Adobe XD
  • An understanding of technologies used to build modern digital experiences
  • A portfolio of work that showcases your design process along with finished design work. Applications without portfolios will not be considered.


Preferred Qualifications
  • Experience designing and conducting lightweight user research
  • Experience or enthusiasm for designing services, processes, or tooling
  • Experience or enthusiasm for designing for internal users
  • Understanding of how data and qualitative research inform product and design decisions
  • Experience working with product and engineering partners
  • Cross-discipline fluency. You know how to break down big challenges into smaller decisions framed as trade-offs (e.g. time vs. scope)
  • Enthusiasm for the mission of The New York Times


Benefits and Perks
  • Make an impact by supporting our original, independent and deeply reported journalism.
  • We provide great health, dental, vision and life insurance for employees and their families.
  • We support responsible retirement planning with a generous 401(k) company match.
  • We offer industry-standard setting parental leave.
  • We are committed to career development and ongoing learning, and provide professional development opportunities, including tuition reimbursement.
  • We have frequent panel discussions and talks by newsmakers and industry leaders.
  • We have a community committed to the richness of diversity, experiences and talents in the world we cover, supported by a variety of employee resource groups.
  • A front-row seat when Pulitzer Prizes are announced (we've won more Pulitzers than any other news organization)

#LI-AM1

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.