Project Manager, UX Foundations

Job Description

The New York Times seeks an agile Project Manager for the Engagement Mission to work with our teams in the UX Foundations group.

This is an important and exciting moment to work at The Times. Our journalism has never been stronger, more relevant or more in demand. Our products are used by millions of passionate and engaged users every day and our strategy of providing journalism worth paying for has helped us rapidly grow our digital subscription and advertising businesses at the same time. Yet we see room for growth and innovation in every direction - particularly in advancing the way people engage with high-quality news, and in building a much larger digital subscription business.

Maintaining quality and consistent user experience across all of our news surfaces requires deep partnership with many teams across the organization. When prioritizing improvements to our surfaces, UXF takes a system-wide view, working to balance short-term needs with the longer-term investments in building scalable, performant, and resilient systems. Our long-term strategic goal is to run our surfaces as platforms, which alongside a dynamic design system and robust, resilient tracking, will enable product and technology teams to quickly ship and evaluate improvements to our surfaces-and to evolve our product as a cohesive system.

The group is highly collaborative and interdisciplinary, working closely across product, design, data, engineering and project management; partnering closely with the Newsroom and other cross functional teams across the company.

As a Project Manager, you will support software development squads in a variety of key ways, from serving as their Scrum Master to developing project milestones and managing cross-team dependencies. Project managers are core members of their teams, expected to identify issues, suggest solutions, and help negotiate scope or timelines when necessary to advance a project. Because teams are empowered to discover and implement processes that work for them, Project Managers aren't tasked with enforcing a "standard" way of doing things; rather, they are tasked with enabling teams to experiment, learn and continuously improve. We are looking for a Project Manager to join the UX Foundations Group and work on a variety of initiatives that advance our mission and enhance our user engagement and product quality initiatives.

This role will drive:
  • Project Execution & Delivery - Work closely with Product, Engineering, Data and Design, as well as other Project Leads, to shepherd various types of UX, design and software development projects from inception through completion. Identify issues between competing interests to create alignment on priority, scope and realistic timelines.
  • Agile Adoption - Champion and support agile software development practices, and tailor that process (including scrums, planning, review and retrospective sessions, demos and more) to each squad and the UXF operating model.
  • Collaboration - Mediate among your cross-functional partners to bring consensus on priority, scope and realistic timelines. Motivate team members and maintain a healthy, collaborative environment.
  • Visibility - Ensure shared understanding of project objectives and success criteria across the entirety of the project team. Communicate effectively and drive a free flow of information with and among stakeholders on all matters.
  • Transparency - Track and communicate project status, risks, and emergent issues. Organize complicated information so that it is readily accessible to varying stakeholders and can be kept current with minimal overhead.
  • Continuous Improvement - Help identify systemic issues, process problems, and other risks and work with the appropriate colleagues to find resolutions. Facilitate retrospectives at the Team and project level, turn the output into concrete improvements in process.
  • Impediment Removal - Actively seek out, track and escalate impediments to the team's throughput and barriers to project completion.
  • Communication - Demonstrate outstanding communication skills. Track and communicate project status, risks, and emergent issues that are readily accessible and current. Facilitate transparency and healthy dialog within and outside of your team.

  • 3+ years relevant work as a project manager in digital project development running software development, design, and/or product strategy projects
  • Experience shepherding cross-functional product development teams from discovery through execution
  • Ability to coordinate and work with on-site and remote team members
  • Sophisticated understanding of the roles, responsibilities, priorities and challenges of each function (e.g. design, engineering, product) and ability to build and coach collaborative teams
  • Commitment to personal development, growth and self awareness, with the ability to learn and grow from mistakes. High emotional IQ
  • Strong grasp of digital products' core engineering capabilities and challenges
  • Balances longer-term strategic thinking with shorter-term execution
  • A personal orientation as servant-leader
  • Ability to learn enterprise tooling (JIRA, etc) quickly.
  • Passion for The New York Times's mission and commitment to be part of our innovation and growth


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.