Senior Technical Product Manager, Cloud Platforms, Delivery Engineering

Job Description

The New York Times is looking for a Senior Technical Product Manager to join the Delivery Engineering team.

Senior Technical Product Managers at The Times balance strategic thinking with technical execution to ship high-quality platforms and features. From Advertising to subscriptions platforms to data products and more, TPMs deliver against our company goals to help achieve The Times's mission of seeking the truth and helping people understand the world.

The New York Times is respected for its visionary, high-quality journalism, its reach and its influence. We are transforming the nation's "newspaper of record" into a subscriber-first, customer-centered media company.

About the Team

The Delivery Engineering team is a critical part of The New York Times' engineering organization. Delivery Engineering is a centrally located engineering team focused on providing infrastructure and tooling to the majority of NYT product engineering teams, enabling them to develop more effectively and efficiently while ensuring that our systems are more reliable, scalable, observable, operable, performant, and secure.

Its responsibilities are deeply technical and include system observability, cloud architecture, developer tooling, and development process, to name a few.

The cloud platform teams are responsible for building automation and a shared runtime to streamline team' ability to use our cloud infrastructure and facilitate integrations with developer tools, observability tools and standards. The main product opportunities in this space will be building capabilities and tools within AWS in order to centralize cloud infrastructure for teams.

About the Job

As a Senior Technical Product Manager, you will:
  • Lead the product strategy, roadmap and execution for a cross-functional platform and infrastructure team
  • Identify opportunities and drive impact based on user needs, technical capabilities and business impact
  • Employ user feedback and platform metrics to drive system designs and product prioritization
  • Clearly and effectively communicate launches, roadmap status, and platform performance across the organization
  • Build cross-departmental collaborative relationships with partners that includes engaging them in the goal-setting process, defining high-level priorities and flawless execution
  • Scope technical requirements and write product use cases and specifications with Github, JIRA, and other tools
  • Own and communicate performance metrics and provide insight to drive product development recommendations
  • Work with engineering evaluating our collective needs around the cloud, gathering requirements, what features we need, how to decide around these things, and creating a decision framework for our Cloud needs
  • Work with engineering to modernize AWS and GCP account management
  • Work with users and stakeholders to plan to migrate off of legacy systems to newer platforms
  • Document best practices for foundational systems in AWS and GCP (networking, access management, audit tools, etc)
  • Triage and manage the intake process for service requests from other teams

About You
  • You are passionate about powering the New York Times business through performant, reliable and easy-to-use platforms
  • You have 5+ years of technical product management or related technical experience at a medium-to-large-scale media or consumer product company
  • You have experience delivering and launching features in AWS and GCP
  • You have experience in scaling platform capabilities across a large organization
  • You've demonstrated deep technical expertise to manage multiple product lines
  • You're an expert at closing the communication gap between technical and non technical stakeholders
  • You have experience delivering tech programs or products from inception to delivery
  • You have a deep interest in understanding customers; an expertise in contributing to new, reliable and self-service platforms; and the ability to communicate your work through detailed documentation and architectural diagrams
  • You have a technical background, including knowledge of frontend, backend, infrastructure and mobile application technologies, and experience in an agile environment
  • You have an analytical approach and experience working with large-scale systems
  • You are able to operate autonomously across multiple teams to create a results-driven, team-oriented environment
  • You are adaptable and are comfortable with ambiguity and have experience responding quickly to evolving threats and opportunities
  • You are deeply collaborative and have experience driving to solutions while working with a wide array of stakeholders and partners.
  • Experienced in cloud computing platforms, particularly GCP a/o AWS and other deployment tools
  • Excited to automate the onboarding process for developers on to cloud tools
  • Strong preference for self-service models


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.