Global Program Manager, SF.com.

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

Main Purpose of Job

The global program manager, Salesforce.com will manage the development and implementation process of Salesforce.com involving departmental or cross-functional teams focused on the delivery of Salesforce.com for the EP|HF division.

KEY RESPONSIBILITIES:
  • Lead cross-functional teams as a project manager
  • Develop strategies, supporting tactics, and analytics to drive Salesforce adoption.
  • Resolves project issues by working with team members, project customers, and others as appropriate.
  • Consults with internal project groups by sharing project management knowledge and assisting or mentoring more junior project leaders in project management processes and techniques.
  • Maintain a strong understanding of key features and functionality of Salesforce for the respective groups you will support.
  • Assist in gathering requirements and working business stakeholders and IT to ensure accurate development of desired capabilities.
  • Work with IT to prioritize the projects, setting expectations on timeframes when requests will be completed, and managing to an overall project schedule.
  • Develop and maintain salesforce reports and dashboards.
  • Design and execute training programs as it relates to Salesforce.com
  • Provide training new and existing users
  • Assist in developing system documentation and end-user training material.


QUALIFICATIONS:
  • Bachelor's degree in information science, data management or related field or equivalent combination of education and experience.
  • 2+years of Project Management skill and/or scrum master skill
  • 2+years' experience with strong analytical and problem-solving skills.
  • 2+ years of experience with Salesforce.com.
  • Salesforce Adoption experience
  • Strong business acumen with the ability to translate information into relevant and actionable insights.
  • Comfortable working in newly forming, ambiguous areas where learning and adaptability are key skills.
  • Excellent knowledge of Microsoft Office using Excel, PowerPoint and other enterprise software programs (SAP, PowerBi & Business Objects)
  • Outstanding communication and interpersonal skills.
  • Ability to deliver high quality work in a fast-paced environment, with minimal supervision
  • Ability to mentor others.
  • Intellectually rigorous, analytical, and curious.
  • Dynamic, motivated, resourceful, and results-oriented creative thinker and problem solver.
  • Ability to assess and recommend the best methods of collecting and organizing data
  • Comfortable working with a defined project and coordinating efforts with other teams

Ability to travel up to 20%

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:
  • A fast-paced work environment where your safety is our priority (Include for Manufacturing roles only)
  • Production areas that are clean, well-lit and temperature-controlled (Include for Manufacturing roles only)
  • Training and career development , with onboarding programs for new employees and tuition assistance
  • Financial security through competitive compensation, incentives and retirement plans
  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
  • Paid time off
  • 401(k) retirement savings with a generous company match
  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities


Learn more about our benefits that add real value to your life to help you live fully: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

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