Corporate Facilities Lead - Cleveland, OH

MetLife Legal Plans, a MetLife company, is the country's largest provider of legal voluntary benefits, serving three million people at more than 2,000 organizations, including over 160 Fortune 500® companies. We have more than 38 years of experience in employee legal services and are committed to providing excellent care to our plan members, sponsors and network attorneys.

Job Summary

The Corporate Facilities Lead will be responsible for Hyatt's facilities and functions of mail.

Responsibilities (Essential Duties and Responsibilities)

  • Handle internal mail and facsimile distribution.
  • Process incoming and outgoing mail
  • Process Membership and Welcome Kit tasks (mail merge, folding, stuffing)
  • Coordinate attorneys and all necessary supplies for benefit fairs
  • Maintain brochure and fulfillment room organization.
  • Process UPS and FedEx packages
  • Support fulfillment team
  • Provide delivery help.
  • Order and keep track of inventory of all supply orders from WB Mason.
  • Maintain the supplies (WB Mason) for the 8th & 9th floors and replenish as needed.
  • Support office restructurings
  • Support Chief of Staff with vendors, including, but not limited to, carpet and catering.
  • Support the security procedures.
  • Provide general administrative and clerical support.
  • Other duties as assigned.

Required Qualifications

  • Microsoft Office experience (Excel and Word)
  • Ability to multitask and work with a sense of urgency while maintaining attention to detail.
  • Detail-oriented and well-organized, with the ability to effectively manage a high-volume workload.
  • Self-motivated with the ability to take initiative and work independently.
  • Ability to communicate effectively, both verbally and in written correspondence
  • Ability to interact effectively with team members at all levels of the organization.
  • Ability to interact effectively with external partners and clients over the phone.
  • Ability to lift up to 50 lbs.

Preferred knowledge, skills, and abilities

  • Exceptional organizational and time management skills
  • Knowledge of industry or business
  • Proficiency with Lotus Notes and Microsoft Office products including Excel and Word

Characteristics of our Corporate Facilities Lead (Competencies)

  • Business acumen
  • Communication proficiency
  • Problem-solving/analytical skills
  • Customer/client-focused
  • Detail-oriented
  • Results driven.
  • Able to thrive in an independent work environment.

Physical Demands and Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, telephones, photocopiers, filing cabinets and fax machines. It also includes manual lifting of boxes weighing up to 50 pounds.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

While performing the duties of this job, the associate is regularly required to talk or listen. The associate frequently is required to be mobile; use hands to finger, handle or feel; and reach with hands and arms.

Position Type and Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.



MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies, providing insurance, annuities, employee benefits and asset management to help its individual and institutional customers navigate their changing world. Founded in 1868, MetLife has operations in more than 40 countries and holds leading market positions in the United States, Japan, Latin America, Asia, Europe and the Middle East.

We are one of the largest institutional investors in the U.S. with $642.4 billion of total assets under management as of March 31, 2021. We are ranked #46 on the Fortune 500 list for 2021. In 2020, we were named to the Dow Jones Sustainability Index (DJSI) for the fifth year in a row. DJSI is a global index to track the leading sustainability-driven companies. We are proud to have been named to Fortune magazine's 2021 list of the "World's Most Admired Companies."

MetLife is committed to building a purpose-driven and inclusive culture that energizes our people. Our employees work every day to help build a more confident future for people around the world. Visit us at to learn more about our brand, history, and values.

We want to make it simple for all interested and qualified candidates to apply for employment opportunities with MetLife. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to or call our Employee Relations Department at 1-877-843-3711.

MetLife is a proud Equal Employment Opportunity and Affirmative Action employer dedicated to attracting, retaining, and developing a diverse and inclusive workforce. All qualified applicants will receive consideration for employment at MetLife without regards to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.

MetLife maintains a drug-free workplace.

Requisition #: 117880