Account Manager

Job Description

  • Provide detailed pricing proposals for large scale technology refresh activities or bulk purchasing on behalf of clients
  • Quote products and services from multiple suppliers if required
  • Regularly communicates with and leads meetings with clients.
  • Determine quality and cost effectiveness to select goods and services
  • Determine optimal logistics solutions while tracking delivery & ETA
  • Coordinate the prioritization of purchase order issuance, and sales order entry with offshore procurement teams
  • Assist in the development of hardware and software forecasts based on previous buying trends for non-refresh items
  • Coordinate with Sales Team, Client, and Suppliers to ensure product availability to meet contractual deployment schedules and client SLAs
  • Inventory Management -- to include managing Client Inventory Contracts (CS, CP, COI types); procuring, ordering, monitoring of aging, total inventory value
  • Work closely with Project Management for Client rollouts and projects as outlined in the contract or Statement of Work (SOW
  • Open Sales Order Report Management, Track and update Monthly Forecast with Client and Sales, Work with Supplier Procurement Management Team (SPM) and Sales for Deal Registrations and Product
  • Ensure accurate and timely SLA report creation and presentation of compliance to customer metrics as required by client contract
  • Other duties associated with Order Management to include: Bill to/Ship to maintenance, Part Adds, Rebates, Returns, Supplier Adds and shop/Varstreet maintenance, Client Phone/Email Support; ARs, and reporting as needed (billing, Shipped Not Invoiced, Aged Inventory)
  • Build and maintain positive relationships with other teams within Getronics
  • Attend and participate in client meetings and Quarterly Business Reviews
  • Optimize cost, price, and GP in coordination with VMO & Partner Management
  • Create and maintain customer profiles
  • Ensure timeliness and accuracy as it relates to all responsibilities


  • Bachelor's degree in Business or Technology is preferred
  • Critical Thinking Skills
  • Must be able to communicate effectively both in writing and verbally
  • 1-3 years in APM role
  • 5-7 years in Customer Support or industry experience in similar role as APM
  • Previous Experience in IT Industry -- preferred
  • Advanced computer hardware and software knowledge
  • Oracle ERP System experience or similar
  • Microsoft Office Suite -- Outlook, Excel, Word, Access
  • Electronic Data Interchange (EDI) Knowledge
  • Project Management background and experience
  • Inventory Principles Knowledge

Hiring in the following location(s):

Hebron, KY

Position Type

Reg. Full-time Benefitted

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