MHE Operator

The Material Handling Equipment (MHE) Operators are responsible for inspecting, operating, and managing industrial trucks to load and unload materials and deliveries. In addition, MHE Operators move materials and/or products using equipment to and from storage areas, fulfill customer orders, and maintain quality through our preferred methods.

Key Areas of Responsibility
  • Perform the operator's daily checklist before using the equipment.
  • Maintain the Distribution Center safety policy for all equipment.
  • Identify and report faulty equipment, damages, and safety concerns immediately.
  • Report safety incidents and near misses when it occurred.
  • Consistently meets or exceeds distribution productivity, quality, and timeliness expectations for the position.
  • Transport skids of products from one area to their designated space.
  • Pick products from proper bin locations for customer orders and vendor returns.
  • Loading and unloading products, recyclable materials, empty pallets, and other materials using equipment and pallet jacks.
  • Performs other duties as assigned.

MHE Operator Responsibilities

  • Perform the operator's daily checklist before using the equipment.
  • Maintain the Distribution Center safety policy for all equipment.
  • Identify and report faulty equipment, damages, and safety concerns immediately.
  • Report safety incidents and near misses when it occurred.
  • Consistently meets or exceeds distribution productivity, quality, and timeliness expectations for the position.
  • Transport skids of products from one area to their designated space.
  • Pick products from proper bin locations for customer orders and vendor returns.
  • Loading and unloading products, recyclable materials, empty pallets, and other materials using equipment and pallet jacks.
  • Performs other duties as assigned

Responsibilities - Distribution Services

  • Facilitate stocking of all inbound merchandise and all re-stock from other departments.
  • Process all palletized shipments which includes UPS Freight, FEDEX Freight and Best Way orders.
  • Pick and process all orders that have the command line (Palletized Shipment).
  • Load UPS Freight, FEDEX Freight and Best Way trailers.
  • Inspect boxes and product for visible damage before shipment, including ensuring proper size and fit and correct if necessary.

Responsibilities - Internal Services

  • Facilitate stocking of all inbound merchandise and all re-stock from other departments.
  • Unload trucks using equipment or a pallet jack and acknowledge freight bills from all carriers as needed.
  • Communicate and support Traffic Coordinators.
  • Replenish primary bin locations as well as rotate and consolidate products.

Responsibilities - Receiving

  • Unloading trucks, sorting and receiving products by PO, mail, returns and supplies.
  • Accurately counting of products and comparing to vendor packing slips.
  • Accurately signing off for freight coming in from different carriers.
  • Quality control processing using RF scanners/IDS system for all inbound merchandise.
  • Communicating with the receiving office to resolve discrepancy purchase orders.
  • Cube items properly and bundle items together when there are multiple pieces to an item.

Responsibilities - Returns

  • Data entry to update customer accounts.
  • Process all daily merchandise and forward to designated areas: restock, vendor returns, repairs, b-stock, damages, installs and refusals.
  • Research return discrepancies; work with various CDW departments on approval/resolution of unauthorized returns.
  • Sort returned merchandise by disposition.

Responsibilities - Shipping

  • Pick and process pick/pack, speed picks and ready ship product using a hanging QC station or portable RF scanner, including placing non-conveyorable product in designated areas for pick up.
  • Maintain conveyor flow by keeping the conveyors and sensors clear.
  • Pack boxes using bubbles or other packing material to ensure a secure shipment.
  • Inspect boxes and product for visible damage before shipment, including ensuring proper size and fit and correct if necessary, including inspecting fragile items for proper over-packing with bubble bags.
  • Manually load trailers in freight area while correctly verifying and matching shipping labels to carrier trucks.

Responsibilities - Stocking

  • Facilitate stocking of all inbound merchandise and all re-stock from other departments.
  • Replenish bin locations as well as rotate and consolidate products.
  • Fill totes for Small Side Put Away Stocking.
  • Research stock areas to identify location of products using AS400.
  • Assist receiving department by cutting box flaps and processing inbound merchandise.
  • Work with shipping department to ensure that all customer orders are filled.
  • Rotate throughout the stocking department performing various stocking functions. May be asked to rotate to other job functions in the warehouse, including cross-department functions, for training and operational purposes.

Responsibilities - Warehouse Support

  • Assist various departments including customer service requests.
  • Assist with inventory and distribution of warehouse and office supplies.
  • Rotate throughout the Shipping Department performing various shipping functions and may be asked to rotate to other job functions in the warehouse, including cross-department functions, for training and operational purposes.

Responsibilities - Will Call

  • Quality control checking of all items for will call orders and scanning them to bins.
  • Pick items and orders requested by customers and account managers.
  • Assist in the preparation of trucking orders.



Minimum Qualifications
  • High School diploma or equivalent
  • Forklift Certification

Other Required Qualifications

  • Perform 8 or more hours of standing, sitting, walking, bending, lifting, and carrying products up to 50 lbs. in combination at any given time
  • Strong attention to detail and accurate counting ability
  • Solid verbal communication skills with the ability to effectively interact with all stakeholders
  • Comfortable working in a warehouse environment which includes changes in temperature as the weather fluctuates, noise from conveyors and forklifts

Preferred Qualifications

  • Knowledge with AS400 system and RF Scanner
  • Knowledge with Microsoft Office applications

Rev 01092020