Full-Time Beer, Wine & Food Server - Hershey's Chocolate World

Job Location: Hershey, PA
Job Type: Full-Time Hourly, Year-Round
Hourly Pay Rate: $17.00 or more based on experience
Minimum Age: 18 years of age or older
Availability: Rotating 40-hour schedule that includes daytime, evenings, weekends, and holidays

Who We Are

Hershey's Chocolate World is the most popular brand experience in the world. Our guests come to experience our attractions, enjoy dining and shopping for souvenirs, treats, and gifts.

Our team members are the key to bringing our exceptional food experiences to life. Hershey's Kitchens Beer, Wine, and Food Servers work in any of several signature food "action stations" to both prep and serve our guests, indoors or outdoors. Excellent perks, career growth, customer-focused service, and the opportunity to further our culture of hospitality created by our founder, Milton S. Hershey, make Hershey's Chocolate World the best place to work.

The successful candidate will demonstrate strong skills in food prep and production, service, and guest interaction. Such skills to include multitasking, ability to think ahead and plan, sense of urgency, meet or exceed the pace set by leaders, and overall preparedness for peak service periods.

A Day in the Life
  • Hershey's Kitchens Beer, Wine, and Food Servers provide prompt and courteous service to Hershey's Chocolate World guests in any one of our savory food action stations
  • Team members will complete all the prep work appropriate of the food and beverages offered in their station for the expected level of business
  • Team members will be responsible for cleaning workstations and equipment according to standard operating procedures and weekly/monthly schedules
  • Engage with guests by recommending and helping them choose beverages
  • Hershey's Kitchens Beer, Wine, and Food Servers will complete daily temperature logs; properly rotate, label, and store prepped food items; monitor hot and cold food holding temperatures; and other required food safety duties
  • Perform other related duties such as assisting with cashiering or stocking and restocking inventory


What You'll Need
  • Ability to multi-task and work independently
  • Candidates must possess (or be able to complete within 6 months) Pennsylvania RAMP server training and ServSafe Food Handler certification
  • Friendly, enthusiastic, and team player attitude
  • Perform basic side work tasks (stocking, prepping, and cleaning)
  • Serve alcoholic beverages according to SOP with appropriate glassware and garnishes
  • Perform beer, wine, and food server skills typical of a kitchen environment (knife skills, follow recipe, attention to detail, etc.)
  • Ability to read and follow recipes and instructions
  • Ability to work at a fast pace for an extended period of time


Who We Are Looking For
  • Individuals with a high school diploma or GED equivalent is required
  • At least 2 years' experience in high volume restaurant, hotel, or catering operation is required
  • Experience serving alcohol is preferred but not required

Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities:
  • Must maintain a neat appearance and meet the uniform standards
  • Must be able to continuously push, pull, lift, and carry up to 50 pounds
  • Must be able to walk or stand up to 8 hours
  • Position requires repetitive tasks with repetitive motions
  • Position requires pushing, pulling, lifting, bending, stooping, and twisting
  • Position requires communication skills
  • Ability to function effectively as part of a team


What's in it For You?
  • Free meal and non-alcoholic drinks for every shift worked
  • 50% discount on all Hershey Kitchen's and Bakery food items
  • Employee recognition programs, cook-outs, and many other activities

This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.

The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.

The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans