Supervisor II, EVS

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Rotating - 08 Hour (United States of America)

Environmental Services Supervisor II oversees the work of an assigned group of Environmental Services employees; ensures that proper procedures are followed by staff and monitors the ordering and use of supplies and materials. This position supervises cleaning and maintenance procedures unique to an acute care hospital. This position also has responsibility for the quality of environmental maintenance of a number of hospital areas.

Locations
Stanford Health Care

What you will do
  • Creates and maintains staff schedules. Upholds HR policies and provides ongoing staff and management training.
  • Evaluates work habits, performance and attendance of staff. Documents and makes recommendations regarding employees' performance, retention and/or promotion. Takes corrective action as indicated by hospital policies and appropriate labor agreements.
  • Maintains required records, gathers statistics and prepares reports as required.
  • Monitors workflows and effects change to improve quality and efficiency of services.
  • Plans, schedules, and directs staff to assigned areas of the hospital and its satellite facilities. Monitors and tracks progress; provides feedback to staff.
  • Tours hospital regularly, covering each assigned area to observe and inspect cleanliness of facilities and work in progress.
  • Train staff in technique of cleaning and disinfecting facilities, use of chemical agents and equipment, collection and disposal of infectious materials and general environmental maintenance particular to acute hospitals. Ensures compliance with safety and sanitation policies in all areas.
  • Ensure employees adhere to company policies and legal regulations.
  • Serves as a link between staff and upper management.
  • Participates in the hiring process. Screens, interviews, and provides recommendations for candidate selection.
  • Performs daily Patient Satifaction rounds to solicit same day patient feedback and ensure service standards are met.

Education Qualifications
  • High school diploma or GED equivalent required.
  • Bachelor's degree in a work related discipline/field from an accredited college or university preferred.

Experience Qualifications
  • Two (2) years of Environmental Services experience in healthcare setting or relevant experience required; three (3) years preferred.
  • Experience managing ≥ 25 full time employees required.
  • Experience in a union environment preferred.
  • Joint Commission experience preferred.

Required Knowledge, Skills and Abilities
  • Floor care knowledge.
  • Infection Prevention/HAI knowledge.
  • Ability to gather, analyze and provide clear and concise information both verbally and in writing.
  • Ability to learn and work within specific department/unit/agency office policies and procedures as well as to apply laws, rules, policies, or procedures affecting assigned work.
  • Ability to maintain strict confidentiality of personnel records and patient information and to handle sensitive matters discreetly, understanding and applying HIPPA regulations, hospital and department policies and procedures.
  • Ability to work effectively, exercise initiative, apply reason and judgment in prioritizing changing and/or conflicting tasks, work under pressure in a fast-paced setting, cope effectively with interruptions, and handle a high volume workload with accuracy and efficiency, and meet deadlines.
  • Ability to work efficiently as a team member and establish and maintain cooperative and productive working relationships with all levels of medical, professional, administrative, and support personnel contacted in the course of work.
  • Knowledge of and ability to use basic office equipment including photocopier, fax, printer, telephone, and desktop computer and ability to maintain orderly and accurate files and records, including confidential and sensitive material, both electronic and hard copy, for ease of access and retrieval.
  • Knowledge of and demonstrated proficiency in the use of computer applications, such as wordprocessing, spreadsheet and/or database and ability to quickly learn and become proficient in using staffing and scheduling applications.

Licenses and Certifications
  • None

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family's perspective:

  • Know Me: Anticipate my needs and status to deliver effective care
  • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
  • Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.