Executive Director, External Communications

Job Description

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a newsroom staff of 1,700 and send journalists to report on the ground from nearly 160 countries. It's why we focus on how our readers will experience our journalism, from print to audio to a digital app destination. And it's why our strategy centers on making journalism so good that it's worth paying for.

To help us do this work, we are hiring an Executive Director of Communications to help us tell our business story to the world. You will partner with the business-side units of the company to create strategies that raise the profile of our excellent consumer products, technological innovations and subscription business. We are looking for a strong communicator and writer with excellent judgment, someone who has experience with strategic, proactive communications. You will report to the Vice President of Communications.

  • Be the spokesperson for business-side departments of The New York Times.
  • Guide communications strategies to raise the profile of our business, product experience and innovations.
  • Partner with leaders in Technology, Growth and Product to help them to determine what they need to communicate with the outside world, give them advice, and support their efforts to champion our messages.
  • Partner with the Executive Director of external communications on Standalone product promotion, focusing on market positioning across tech, product and design industry media.
  • Work with the internally-focused Culture and Communications team, and Marketing, to make sure synchronized messaging, campaigns, and strategies are in place.
  • Manage thought-leadership opportunities for business-side executives and secure, advise and approve all business-side employees on speaking engagements including reviewing public-facing presentations.
  • Work within a cross-functional rapid response team to monitor and manage new issues that include debunking misinformation, responding to press inquiries and preparing for issues before they happen.
  • Develop and maintain close, strategic relationships with the press; design specific communications materials and campaigns based on understanding of journalists' interests.
  • Ensure that essential functions across the organization are aware of the team's strategy and goals.
  • Analyze and share PR outcomes to find successes and create a culture of learning from projects and mistakes to develop best practices.
  • Lead a team that includes a Manager and an Associate of External Communications.

Basic Qualifications:
  • Bachelor's degree and 10 years of experience in a communications / media relations role preferably at a technology or digital product company
  • Skill in developing and carrying out strategic communications plans, including aligning goals across different departments, and translating complex topics into clear language
  • Demonstrated ability to solve problems drawing on best practices and creative strategies
  • Attentive to details

Preferred Qualifications:

Fluency in Spanish or other languages


The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve. Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization. Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local "Fair Chance" laws.