Patient Care Coordinator - Albuquerque, NM

Careers at UnitedHealth Group

We're creating opportunities in every corner of the health care marketplace to improve lives while we're building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your life's best work. SM

Clinical

Compassion. It's the starting point for health care providers like you and it's what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you're also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life's best work. SM

Our teams are helping people from around the world. We can bring out your best as you put your listening, analytical and problem solving skills to work in a setting that is geared to helping improve lives and enhance health care for millions. Here, you'll discover a wealth of pathways for professional growth within Customer Service, Billing, Claims, Enrollment & Eligibility and across our global economy. Join us and find out why this is the place to do your life's best work. SM

Combine two of the fastest-growing fields on the planet with culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliable. There's no room for error. Join us and start doing your life's best work. (sm)

The Patient Care Coordinator provides direct customer service and front desk assistance for assigned department to include but not limited to admitting, registering, scheduling, verifying insurance and may perform charge entry functions. Handles customer account transactions, provides customer assistance, and performs and/or oversees cashiering operations. Adheres to policies, procedures and regulations to ensure compliance and patient safety. Participation in Compliance and other important training is a condition of employment.

Primary Responsibilities:
  • Review and identify charges for patient encounters in assigned area
  • Verify correct codes (CPT, ICD 9, ICD 10) are being entered into the system
  • Input of demographic changes and time of service information
  • Knowledgeable in appending modifiers based on payer specifics, insurance and authorization requirements
  • Verify correct use of modifiers, mapping and linking codes with services, notes have been signed, orders and procedures entered into system
  • Work with providers and management to facilitate information and answer questions


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:
  • High School Diploma or GED equivalent
  • Ability to type and enter efficiently and accurately at 25-30 WPM
  • Windows navigation skills
  • Skilled in a variety of MS Office software applications


Preferred Qualifications:
  • 1+ years of previously related experience or Medical Receptionist certificate from an accredited institution
  • Excellent Customer Service skills
  • Ability to work independently and willingness to learn
  • Ability to multi-task and work under pressure
  • Attention to detail


UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Patient Care Coordinator, Optum, Albuquerque, NM, New Mexico

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