Excitation Training Instructor

Job Description Summary

The Electrical Excitation (EE) Training Instructor will be responsible for delivery of training curriculum for Excitation courses, serving Field Engineering (FE), Field Core (FC) Customer, and On-Site Services (OSS) clientele. The Gas Power Product Training Delivery Team is chartered with delivery of state-of-the-art employee technical training courses providing safe, high quality, capable field service representatives for the business to apply across the energy cycle.

Job Description

Roles and Responsibilities
  • Qualified to conduct training sessions using approved training materials and is directly involved with revising training materials.
  • Responsible for delivery of customer, entry level and advanced technical training courses on GE Electrical equipment for FC, FE, customers, and OSS training candidates.
  • Manage, troubleshoot, repair and maintain EE simulators and lab equipment for GP Training Equipment at facilities to be determined based on business needs.
  • Work closely with Leadership and Product Engineering and New Product Introduction (NPI) teams to deliver current, cutting edge technology training to meet fulfillment needs.
  • Act as the primary EE subject matter expert (SME) and liaison between Training Delivery Team and Leadership & Development Team in the creation and modification of training content for new and existing technology.
  • Integrate Field Engineering e-tools, reporting, service notice and other business processes into the training programs.
  • Inputs on course scheduling & logistics per strategic business requests
  • Verify customer training material is up to date with documentation & record keeping (leverage technical reference materials where appropriate in training session, update course material and conduct student performance evaluations)
  • Train class attendees with state-of-the-art content in the safest, most efficient manner.
  • Own & drive course content improvement, delivering on specific session CTQ's
  • Financial control of training expenses
  • Leverage business subject matter experts as extended training team members
  • Focus on safe, high quality training with the ultimate deliverable being a high quality, capable, field GP Field Representative to apply to customer maintenance and/or installation needs

Required Qualifications
  • 3 to 5 years professional experience as an excitation field engineer with GE or equivalent experience.
  • Minimum of 5 years of manufacturing or process, or hands on field experience with generator excitation equipment installation, operation, and maintenance

Eligibility Requirements
  • Position may require up to 30% international/domestic travel
  • Ability to speak, read and write English

Desired Characteristics
  • Adult technical teaching course delivery or equivalent training experience
  • Technically savvy with in-depth GE EE product knowledge (GE Employees ONLY)
  • Ability to learn and apply new technology, such as GE Electrical Excitation products
  • Field experience with EE equipment design, installation, startup, troubleshooting and/or maintenance
  • GE Field Engineering Program (FEP) graduate (GE Employees ONLY)
  • Experience in development and implementation of learning programs, including needs assessment, instructional design, content development and program reviews
  • Electrical Excitation knowledge of past and present product lines
  • Technical training experience for customer or internally
  • Strong project management skills
  • Strong interpersonal skills to include strong focus on customer service
  • Ability and desire to actively collaborate and provide direction within a team
  • Strong ability to clearly convey technical concepts to business and technical personnel
  • Dedication and drive to meet the highest standards of training delivery
  • Ability to implement adult learning theory in an enthusiastic, clear, and effective manner
  • Recent installation experience
  • Excellent oral and written communication skills
  • Flexible and willing to learn and teach new technologies
  • Strong computer skills with proficiency in Word, Excel, and Power Point
  • Proficient with current e-business tools and current Core Load software
  • Fluency in English

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: Yes