Field Support Representative (Print, Courier, Mail)

Qualified candidates for this position should be fully vaccinated by 1st day of hire for the Covid virus. Ricoh will evaluate requests to reasonably accommodate qualified candidates who have not been vaccinated because of a disability or sincerely held religious belief, practice, or observance.


RICOH EMPOWERS WORKPLACES using innovative technologies - services enabling individuals to work smarter. Our people deliver on the promise of Service Excellence.

Ricoh offers a full portfolio of benefit and employee programs such as:
  • Medical Coverage - Vision Coverage
  • Dental Coverage
  • Short/Long Term Disability
  • Term Life and AD-D Insurance
  • Spouse and Dependent Life Insurance
  • Flexible Spending Account
  • Employee Assistance Programs and Work Life Benefits
  • Time off Benefits including: Vacation, Sick, and Holiday
  • Tuition Reimbursement......and many more

These roles are permanent positions that play a critical role in delivering Ricoh's services and solutions to our customers. Ricoh offers positions with a developmental path and a range of training resources to meet our employees' needs. From on-boarding training to continued development for all of our employees, we provide many resources to set our employees up for continued success.

Ricoh works to motivate employees with competitive pay and benefits that are affordable. We offer proven career paths - locally, regionally, and nationally.

Job Responsibilities:

 Work independently or with a team to deliver office support services which may include:
  • Assist or fill in shifts for positions within your assigned area
  • Sort and distribute incoming/outgoing mail
  • Complete print and copy projects
  • Ensure proper functioning of office equipment
  • Send, receive, and deliver packages
  • Perform tasks related to hospitality, reception, and meeting set-up
  • Coordinate building support functions, light maintenance, and inventory
  • Fill in for site leader as needed
  • Be responsive to the needs of your customer and focused on providing next-level solutions
  • Model the Ricoh Way behaviors to represent our brand positively and professionally
  • Other duties as assigned

Minimum Qualifications:
  • High school diploma or GED required
  • years customer service or related experience required
  • Basic understanding of Microsoft Outlook and Word required
  • Strong verbal and digital communication skills required
  • Adaptable, strong problem-solving abilities required

Preferred Qualifications
  • Copy or mailroom experience preferred
  • Basic understanding of Microsoft Excel preferred
  • Positive, adaptive attitude, willingness to learn new technologies preferred
  • Ability to be a team player or leader when needed preferred

At Ricoh, you will learn the skills you need to succeed. You will be cross trained in a variety of functions including mailroom, copy, print, reception, hospitality, and small package delivery. This is an ideal opportunity for hospitality, retail, food service and customer service-oriented workers looking for a position in a professional office environment with office hours and regular schedules.


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