Sr Consultant Implementations

Job Description
Implementation Managers are responsible for onboarding new and/or existing clients joining CVS Caremark. Caremark is a PBM (Pharmacy Benefits Management Company) responsible for managing Employers and/or Health Plan prescription benefit plans. As an Implementation Manager you have end-to-end accountability for the overall implementation project. The role can be client facing and requires someone who can drive project teams to specific milestones, while effectively collaborating with key internal and external stakeholders to deliver high quality and predictable outcomes.

Required Qualifications
PRIOR EXPERIENCE:
• Project Management (1-3 years)
• Client Facing preferred
• Microsoft Office experience
• Demonstrated use of Project Management tools
• PBM experience preferred
• Salesforce experience preferred

PROJECT MANAGEMENT REQUIREMENTS
• Create and maintain implementation eProject Plans and supporting tools (Milestone Report/CRAID/Agendas/etc.)
• Partner with cross-functional partners to align on client and project expectations - following eProject Plan
• Work within Salesforce - navigating project tools and case management
• Escalate appropriately when support is needed or risk is identified, linear and/or cross-functional escalation
• Send weekly meeting Agenda and meeting notes 24hrs prior and after meeting takes place

SOFT SKILL REQUIREMENTS
• Inclusive communication skills - transparent and trustworthy
• Strong relationship building skills - approachable and consultative
• Flex communication approach based on client/partner style (friendly approach vs. direct approach)
• Resilient and tenacious
• Decisiveness
• Attention to detail
• Time management
• Client centric
• Curious mindset
• Self-motivate and proactive (vs. reactive)
• Email etiquette / writing skills

COVID Requirements
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
  • If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
  • If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications
Bachelor's Degree

Education
High School Diploma- Required

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.